T
ROUBLESHOOTING
Problem
Probable cause(s)
Remedy
Fixture is completely dead.
No power to fixture.
Check that power is switched
on and cables are plugged in.
Primary fuse blown.
Replace fuse.
Secondary fuse blown.
Contact Martin technician for
service.
Fixture resets correctly but
does not respond to controller.
The DMX signal is not
transmitted.
Connect controller. Inspect
connections and cables.
Correct poor connections.
Repair or replace damaged
cables.
The DMX data signal is
reversed.
Insert a phase-reversing cable
in the link before the fixture.
Incorrect address or other
DIP-switch setting.
Check DIP-switch settings.
Intermittent flicker or strange
behavior.
Data link not terminated.
Insert termination plug in
output of the last fixture on the
link.
One of the fixtures is
transmitting as a master or is
defective.
Bypass one fixture at a time
until normal operation is
regained: unplug both
connectors and connect them
directly together. Have the
defective fixture serviced by a
qualified technician.
Effect fails to reset correctly.
The effect requires
mechanical adjustment.
Contact Martin technician for
service.
No light.
Lamp missing or blown
Disconnect fixture and replace
lamp.
Lamp cuts out intermittently or
burns out too quickly.
The operating voltage does
not match AC supply.
Contact Martin technician for
service.
Blocked air vent.
Increase clearance around
fixture.
Dust buildup inside fixture.
Contact Martin technician for
professional cleaning.
The fan may not be working.
This will result in the
thermostatic switch cutting
power to the lamp when the
fixture overheats. When the
fixtures cools the lamp will
come on again, causing the
fixture to heat, which will again
trip the thermostatic switch,
and so forth.
Contact Martin technician for
service.
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