Magicard Rio Pro, Руководство по обслуживанию

Страница: 61 / 108

Ultra Electronics Card Systems
Rio Pro Maintenance Manual
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SECTION 12.5 MAGNETIC ENCODING PROBLEMS
Problem Probable Causes Possible Solutions Reference Section
Magnetic Encoding is inconsistent,
some Cards swipe and others do
not.
1.
Cards are not moving smoothly over the
magnetic encoder head during the
encoding cycle.
2. Feed Rollers are slipping or not moving
the Card efficiently.
3. Magnetic Verification is not switched on.
1. Clean the Printer using the
recommended Magicard Cleaning
Cards.
2. See number 1.
3. Switch on Verification in the Printer
Driver.
1. Section 7
2. Section 7
3. Section 8.4
Cards are not encoded.
1.
Blank Cards have been placed in the
Hopper the wrong way round and
magnetic verification is switched off.
2. Magnetic Encoded data is in the wrong
place on the Magnetic Stripe.
3. Magnetic Encoded data is not the
correct format for the swipe Reader to
understand.
4. Magnetic Encoding Head is either mis-
aligned or faulty.
1.
Position the Card in the Hopper
with the magnetic stripe underneath
and to the left side of the Printer.
Ensure Magnetic Verification is
switched on in the Printer Driver.
2. Clean the printer using the
recommended Magicard Cleaning
Cards.
3. Ensure the Driver settings reflect
the type of magnetic stripe Cards
being used, e.g. HICO or LOCO.
4. Contact Magicard Technical
Support.
1. User Manual
2. Section 7
3. Section 8.4
4. Section 6.1
Cards are not encoded (individual
tracks missing data).
1. Magnetic Encoding Head is dirty.
2. Magnetic Encoding Head is either mis-
aligned or faulty.
1.
Clean the Printer using the
recommended Magicard cleaning
Cards.
2. Contact Magicard Technical
Support.
1. Section 7
2. Section 6.1