Lumag RP-110HP, Инструкция по эксплуатации

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WARRANTIES / CUSTOMER SUPPORT
11. WARRANTIES / CUSTOMER SUPPORT
Warranties
The legal warranty period from date of purchase is 2 years. If any complaints to the equipment,
please contact our Customer Support. In such a case, please have receipt or invoice for the
equipment at hand.
The warranty means that faulty parts as to our decision are either repaired or replaced. The
ownership of replaced parts is transferred to us. Repair or replacement of parts does not prolong
the initial warranty period, nor will any new warranty period be agreed. For new parts, there is no
further warranty.
We do not accept responsibility for damages or disturbances of the equipment or its parts when
the equipment has been operated in an unprofessional way, has been subject to overload, or
subject to lack of maintenance. This is also the case when the Instruction Manual has not been
followed or when parts or accessories which are not within our own product range have been
used. Modifications and changes in the equipment carried out by non-authorized persons are also
a break of the warranty agreement.
Customer Support
For technical matters, product information or spare part orders, please contact our service team:
Monday to Thursday 08 - 1 and 13- 1
Friday 08 - 14.30.
Phone: 0049 / (0)8571 / 92 556-0
Fax: 0049 / (0)8571 / 92 556-19
e-mail: info@lvg-maschinen.de
90% of all reclamations are related to operational problems. And usually they can be remedied
by our service-hot line. Before the equipment is handed in to the retailer, we strongly suggest
that you call our service engineers. Usually this is the quickest way to solve the problems.
Important information: never send the equipment to us without prior approval by our service
team. The costs and the risk for the equipment getting lost are entirely on the responsibility of
the sender. We reserve us the right to refuse to receive shipments which have not been agreed
in advance and return it on the expense of the sender.
RP-110HP_manual_GB.indd 26 04.02.2010 09:23:05