Understanding Syslog messages
Code combinations and their possible meanings
MAX Administration Guide
A-13
11
60
While the session was active, the MAX unit’s modem lost the car-
rier signal which a modem connection requires. Some client appli-
cations do not close PPP connections gracefully, so this
combination might be a normal end to a customer call. Also, the
modems might have had marginal line quality. Because the MAX
unit’s modem has a digital connection to its local CO, the poor line
quality is between the user’s modem and its local CO. Also, there
might be an incompatibility between the modems.
11
65
Before the session was active (during PPP negotiation), the MAX
unit’s modem lost the carrier signal which a modem connection
requires. Typically, the modems had marginal line quality. Because
the MAX unit’s modem has a digital connection to its local CO,
the poor line quality is between the user’s modem and its local CO.
Also, there might be an incompatibility between the modems.
21
40
During a terminal-server session, the MAX unit disconnected the
call because its terminal server timed out waiting for response
from the dialin user.
24
43
During an active raw TCP session, the MAX unit’s received a
forced disconnect from the dialin client’s terminal-server applica-
tion. Typically, the call was a successful session.
25
40
During an active terminal-server session, the user failed to login
successfully within the maximum number of attempts.
27
40
During an active terminal-server session, the user pressed
<ctrl>
, then the
Enter
key, manually ending the termi-
nal-server session and connection. Typically, the call was a suc-
cessful session.
35
60
During an active session, the MAX unit stopped receiving the
MP+ management packets that indicate the line is active but idle.
Typically, this code combination indicates that there was a prob-
lem with the MP+ connection.
40
75
During LCP negotiation, the MAX unit disconnected the call
because the dialin client stopped sending LCP configuration
frames. Some PPP applications require a user to press a key to
continue LCP negotiation. If the user does not press a key to con-
tinue, the negotiation stops.
42
65
The dialin client and the MAX unit successfully negotiated LCP.
The dialin client’s PPP application (or the user) supplied an incor-
rect user name or password during Password Authentication Pro-
tocol (PAP) authentication.
42
200
Dialin client connected successfully to MAX unit, but the authen-
tication server was not available to process the request from the
MAX unit. The authentication server might be disabled or turned
off.
Disconnect
code
Progress
code
Possible cause (continued)