43
BEFORE REQUESTING SERVICE
ENGLISH
Symptoms and Questions
Possible Cause/Solution
Strong odor
y
An odor from the insulation around the inside of the oven is normal for the
first few times the oven is used.
y
This is temporary.
Fan noise
y
The convection fan may turn on and off automatically.
y
This is normal. The convection fan will shut off if the door is opened.
Convection fan not working (convection
models)
y
Preheat temperature not reached.
y
Fan will start automatically once the preheat temperature is reached.
y
Operates opposite the heating cycle.
y
This is normal.
Drawer does not slide smoothly or drags
y
The drawer is out of alignment.
y
Fully extend the drawer and push it all the way in. See the Care and Cleaning
of the Range section.
y
Drawer is over-loaded or load is unbalanced.
y
Reduce weight. Redistribute drawer contents.
Warming drawer will not work
y
A fuse in your home may be blown or the circuit breaker tripped.
y
Replace the fuse or reset the circuit breaker.
y
The oven is self-cleaning.
y
Wait for the self-clean cycle to finish and the oven to cool.
y
Controls improperly set.
y
See the Using the Electric Warming Drawer section.
Excessive condensation in the drawer
y
Liquid in drawer.
y
Remove liquid.
y
Uncovered foods.
y
Cover food with lid or aluminum foil.
y
Temperature setting too high.
y
Reduce temperature setting.
Food dries out in warming drawer
y
Moisture escaping.
y
Cover food with lid or aluminum foil.
y
Drawer not fully closed.
y
Push drawer in until latch engages.