Action
Yes
No
Step 2
a
Remove, and then reinstall the imaging unit.
Warning—Potential Damage:
Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light can cause print quality problems.
Warning—Potential Damage:
Do not touch the
photoconductor drum under the imaging unit. Doing so may
affect the quality of future print jobs.
b
Print the document.
Do vertical dark lines or streaks appear on prints?
Go to step 3.
The problem is
solved.
Step 3
a
Replace the imaging unit.
b
Print the document.
Do vertical dark lines or streaks appear on prints?
Contact
The problem is
solved.
Vertical dark streaks with print missing
Note:
Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings
>
Troubleshooting
>
Print Quality Test Pages
. For non
‑
touch
‑
screen printer models, press
to
navigate through the settings.
Action
Yes
No
Step 1
a
Remove, and then insert the imaging unit.
Warning—Potential Damage:
Do not expose the imaging unit
to direct light for more than 10 minutes. Extended exposure
to light may cause print quality problems.
Warning—Potential Damage:
Do not touch the
photoconductor drum under the imaging unit. Doing so may
affect the quality of future print jobs.
b
Print the document.
Do vertical dark streaks with missing images appear on prints?
Go to step 2.
The problem is
solved.
Troubleshoot a problem
174
Содержание XM1342
Страница 134: ...4 Unpack the new toner cartridge 5 Shake the toner cartridge to redistribute the toner Maintain the printer 134...
Страница 136: ...2 Remove the used imaging unit Maintain the printer 136...
Страница 139: ...3 Open the front door 4 Remove the imaging unit 5 Close the front door 6 Remove the tray Maintain the printer 139...
Страница 144: ...4 Insert the new separator pad until it clicks into place 5 Close the ADF cover Maintain the printer 144...
Страница 148: ...3 Open the front door 4 Remove the imaging unit 5 Close the front door 6 Remove the tray Maintain the printer 148...
