4
In the Web browser address bar, type
http://MFP/<IP address>/se
.
5
Click
Report a Fax Problem
. The fax check list displays.
6
Fill in the requested information. This is where you will type in the information you retrieved in step 3. Second-level
support can assist you if you have questions about the information requested on the page.
Note:
The fields requesting the code levels, model number, type of problem are auto
‑
filled. If the information is
not in the fields, it can be retrieved from the SE menu. The SE menu can be accessed by pressing
**411
or
typing
http://MFP/<IP address>/se
in a Web browser.
7
After all the requested information is entered into the Fax Checklist Web page, press the
Submit
button on the
bottom of the page. A dialogue asking you to save the file appears.
Note:
The file generated by the MFP is not automatically transmitted to second
‑
level support. It is placed on the
computer desktop.
8
Enter a name for the file, and indicated where you want to save the file.
9
Press
OK
. The file appears on the desktop.
10
E
‑
mail the file to second
‑
level support.
Input option hardware errors
•
sheet trays input option symptoms” on page 161
•
“Tray (x) sensor service check” on page 162
•
“550 and 650 input option service checks” on page 163
550
‑
sheet and 650
‑
sheet trays input option symptoms
Symptom
Action
Printer fails to recognize the option is
installed.
Go to
“Option and media size not recognized service check” on page 163
Tray X does not recognize the media size
loaded.
Go to
“Option and media size not recognized service check” on page 163
Tray missing message appears even if
media tray is installed.
Media tray does not fit in the drawer.
Go to
“Tray (x) sensor service check” on page 162
.
Double feed
Go to
“Double feed and printout skewed service check” on page 166
.
7527
Diagnostic information
161
Содержание XC2132
Страница 18: ...7527 18 ...
Страница 22: ...7527 22 ...
Страница 34: ...7527 34 ...
Страница 54: ...2 Open the top door 7527 Diagnostic information 54 ...
Страница 184: ...7527 184 ...
Страница 226: ...7527 226 ...
Страница 314: ...5 Disconnect the belt C 6 Disconnect the fan and remove 7527 Repair information 314 ...
Страница 317: ...3 Pull out the legs of the exit bail one at a time and lift to remove 7527 Repair information 317 ...
Страница 342: ...Dust cover removal 1 Slightly raise the dust cover 2 Pull the dust cover to remove 7527 Repair information 342 ...
Страница 344: ...Note Feel each rubber surface to verify it turns properly in the direction shown 7527 Repair information 344 ...
Страница 345: ...Component locations Controller board CX310 models 7527 Component locations 345 ...
Страница 346: ...CX410 models 7527 Component locations 346 ...
Страница 352: ...7527 352 ...
Страница 359: ...7527 359 ...
Страница 361: ...Assembly 1 Covers 7527 Parts catalog 361 ...
Страница 363: ...Assembly 2 Scanner 7527 Parts catalog 363 ...
Страница 365: ...Assembly 3 Paperpath 7527 Parts catalog 365 ...
Страница 368: ...7527 Parts catalog 368 ...
Страница 369: ...Assembly 4 Operator panels 7527 Parts catalog 369 ...
Страница 372: ...7527 Parts catalog 372 ...
Страница 373: ...Assembly 5 Electronics 7527 Parts catalog 373 ...
Страница 376: ...7527 Parts catalog 376 ...
Страница 377: ...Assembly 6 Cables and sensors 7527 Parts catalog 377 ...
Страница 379: ...Assembly 7 Media drawers and trays 7527 Parts catalog 379 ...
Страница 382: ...7527 382 ...
Страница 390: ...7527 390 ...
Страница 404: ...7527 404 ...
Страница 422: ...7527 Part number index 422 ...
Страница 428: ...7527 Part name index 428 ...