Actions
Yes
No
Step 13
Check the device that cannot receive a fax.
Can it send a fax?
Go to step 14.
Stop here. The issue is
with the other device.
Step 14
Press **411 to enter the Fax/SE Menu. Select “Print Logs”.
Print the T30 transmission log. Check the error being reported with the
fax error code table. See
“Fax error log codes” on page 156
Perform the suggested resolution for the error.
Did this fix the problem?
Problem resolved.
Go to step 15.
Step 15
Adjust the “Transmit Level” setting in the SE menu. press **411 to enter
the SE menu, enter Modem settings, and select “Transmit Level”.
Test by adjusting the transmitted signal strength by decreasing/increasing
the ‘Transmit Level’ setting in steps of 1db. For example, if default value
is -11 db, changing it to-12db will decrease the signal strength by 1db, and
changing it to -10db will increase the signal strength by 1db.
Recommended adjustment range is ±5 db (in 1db steps) from the default
value.
Did this fix the problem?
Stop. Problem
resolved.
Go to your second-level
of support. See
“Escalating a fax issue
to second
Fax transmission service check
Actions
Yes
No
Step 1
Is the phone line properly connected to the modem card and the wall jack?
Go to step 2.
Go to step 3.
Step 2
Properly connect the phone line to the modem card and wall jack.
Did this fix the problem?
Problem resolved
Go to step 3.
Step 3
Check for a dial tone.
Is there a dial tone?
Go to step 4.
Go to step 6.
Step 4
Use a telephone to test the phone line’s ability to send and receive calls.
Did the phone line work properly?
Go to step 7.
Go to step 5.
7527
Diagnostic information
154
Содержание XC2132
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Страница 54: ...2 Open the top door 7527 Diagnostic information 54 ...
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Страница 314: ...5 Disconnect the belt C 6 Disconnect the fan and remove 7527 Repair information 314 ...
Страница 317: ...3 Pull out the legs of the exit bail one at a time and lift to remove 7527 Repair information 317 ...
Страница 342: ...Dust cover removal 1 Slightly raise the dust cover 2 Pull the dust cover to remove 7527 Repair information 342 ...
Страница 344: ...Note Feel each rubber surface to verify it turns properly in the direction shown 7527 Repair information 344 ...
Страница 345: ...Component locations Controller board CX310 models 7527 Component locations 345 ...
Страница 346: ...CX410 models 7527 Component locations 346 ...
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Страница 361: ...Assembly 1 Covers 7527 Parts catalog 361 ...
Страница 363: ...Assembly 2 Scanner 7527 Parts catalog 363 ...
Страница 365: ...Assembly 3 Paperpath 7527 Parts catalog 365 ...
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Страница 369: ...Assembly 4 Operator panels 7527 Parts catalog 369 ...
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Страница 373: ...Assembly 5 Electronics 7527 Parts catalog 373 ...
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Страница 377: ...Assembly 6 Cables and sensors 7527 Parts catalog 377 ...
Страница 379: ...Assembly 7 Media drawers and trays 7527 Parts catalog 379 ...
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