P
ACKING
MATERIAL
MAY
BE
ON
THE
CARTRIDGE
Remove the print cartridge and make sure the packing material
is properly removed. Reinstall the print cartridge.
T
HE
TONER
MAY
BE
LOW
When
88 Cartridge low
appears, order a new print
cartridge.
If the problem continues, the printer may need to be serviced.
For more information, contact Customer Support.
Characters have jagged or uneven
edges
These are possible solutions. Try one or more of the following:
C
HECK
THE
QUALITY
SETTINGS
•
Change the Print Resolution setting in the Quality menu to
600 dpi, 1200 Image Q, 1200 dpi, or 2400 Image Q.
•
Enable Enhance Fine Lines in the Quality menu.
M
AKE
SURE
DOWNLOADED
FONTS
ARE
SUPPORTED
If you are using downloaded fonts, then verify that the fonts
are supported by the printer, the host computer, and the
software program.
Clipped images
These are possible solutions. Try one or more of the following:
C
HECK
THE
GUIDES
Move the width and length guides in the tray to the correct
positions for the paper size loaded.
C
HECK
THE
PAPER
SIZE
SETTING
Make sure the paper size setting matches the paper loaded in
the tray:
1
From the printer control panel, check the Paper Size setting
from the Paper menu.
2
Before sending the job to print, specify the correct size
setting:
•
For Windows users, specify the size from Print
Properties.
•
For Macintosh users, specify the size from the Page
Setup dialog.
Ghost images
C
HECK
THE
PAPER
TYPE
SETTING
Make sure the paper type setting matches the paper loaded in
the tray:
1
From the printer control panel, check the Paper Type setting
from the Paper menu.
2
Before sending the job to print, specify the correct type
setting:
•
For Windows users, specify the type from Print
Properties.
•
For Macintosh users, specify the type from the Print
dialog.
Gray background
C
HECK
THE
T
ONER
D
ARKNESS
SETTING
Select a lighter Toner Darkness setting:
•
From the printer control panel, change the setting from the
Quality menu.
•
For Windows users, change the setting from Print
Properties.
•
For Macintosh users, change the setting from the Print
dialog.
Incorrect margins
These are possible solutions. Try one or more of the following:
C
HECK
THE
PAPER
GUIDES
Move the guides in the tray to the correct positions for the
paper size loaded.
8