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Checking an unresponsive printer
When you have a problem, first make sure that:
•
The printer power cord is plugged into the printer and a properly grounded electrical outlet.
•
The printer power switch is on.
•
The electrical outlet is not turned off by any switch or breaker.
•
Other electrical equipment plugged into the outlet is working.
•
You try turning the printer off, then wait for about 10 seconds, and turn the printer on. This
often fixes the problem.
•
Your printer driver settings are correct.
Note: If an error message appears, see
Understanding printer messages
.
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