Print jobs do not print
Action
Yes
No
Step 1
a
From the document you are trying to print, open the Print dialog and
check if you have selected the correct printer.
Note:
If the printer is not the default printer, then you must select
the printer for each document that you want to print.
b
Resend the print job.
Do the jobs print?
The problem is solved. Go to step 2.
Step 2
a
Check if the printer is plugged in and turned on, and if
Ready
appears
on the printer display.
b
Resend the print job.
Do the jobs print?
The problem is solved. Go to step 3.
Step 3
If an error message appears on the printer display, then clear the message.
Note:
The printer continues to print after clearing the message.
Do the jobs print?
The problem is solved. Go to step 4.
Step 4
a
Check if the ports (USB, serial, or Ethernet) are working and if the
cables are securely connected to the computer and the printer.
Note:
For more information, see the setup documentation that
came with the printer.
b
Resend the print job.
Do the jobs print?
The problem is solved. Go to step 5.
Step 5
a
Turn off the printer, then wait for about 10 seconds, and then turn the
printer back on.
b
Resend the print job.
Do the jobs print?
The problem is solved. Go to step 6.
Step 6
a
Remove, and then reinstall the printer software. For more
information, see
“Installing the printer software” on page 36
.
Note:
The printer software is available at
http://support.lexmark.com
.
b
Resend the print job.
Do the jobs print?
The problem is solved. Contact
customer
support
.
Troubleshooting
283
Содержание CX410de
Страница 1: ...CX410 Series User s Guide June 2013 www lexmark com Machine type s 7527 Model s 415 436 ...
Страница 28: ...1 2 1 Memory card connector 2 Option card connector 5 Reattach the cover 1 2 Additional printer setup 28 ...
Страница 217: ...3 Open the top door 4 Remove the right side cover Maintaining the printer 217 ...
Страница 236: ...Shipping the printer When shipping the printer use the original packaging Maintaining the printer 236 ...
Страница 248: ...2 Open the top door Clearing jams 248 ...