Lexmark 5060-00x, Руководство по обслуживанию, Страница: 172 / 490

2-138
Service Manual
5060-00 x
Vertical lines or streaks
Light lines or streaks appear on the page
Single color streaks outside the printed page are most likely caused by a problem in the print cartridge. Replace
the print cartridge.
All the colors streaking at a different spot on each page is probably caused by a damaged ITU assembly.
Replace the ITU assembly. See
“ITU assembly removal” on page 4-37 .
If only one color streaks in the printed area, go to step 1.
White streak in color plane
A white streak appears in one particular color plane. This problem may be caused by a contaminated developer
roll in the print cartridge.
Step Action and questions Yes No
1 Are the vertical streaks visible outside the printed
image? Go to step 2 Replace the
cartridge.
2 Are the vertical streaks in a single color? Go to step 3 Replace the ITU
assembly. See
“ITU assembly
removal” on
page 4-37
.
3 Vertical streaks in a single color, which are visible
outside the printed, are most likely caused by a cleaner
problem in the print cartridge.
Are streaks magenta, cyan, or yellow
Replace the
cartridge. Replace in order:
• Black print
cartridge
• ITU assembly.
See “ITU
assembly
removal” on
page 4-37
.
Step Action and questions Yes No
1 Print cartridge check - Try a new print cartridge.
Does a new print cartridge fix the problem?
Problem solved Go to step 2
2 Printhead check -The printhead lens may be
contaminated by toner. Check for any signs of
contamination on the lens of the printhead.
Is the printhead contaminated?
Go to Clear the
printhead lens with
a soft, lint-free
cloth. Call your next level
support
Step Action and questions Yes No
1 Check to see which color is having the problem and go
to step 2.
2 If another cartridge is available, try a new cartridge for
the color having the problem.
Do you have another cartridge to try?
Go to step 3 Go to step 4.
3 Does a new cartridge fix the problem? Problem solved Go to step 5