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Diagnostic information
2-89
5060-00
x
Intermittent 900 Service RIP Error codes
Capturing the following information aids in determining the nature of the intermittent error.
1.
Crash codes - With the 900 Service RIP Error displayed, press
Select
and
Return
together. Record the
complete secondary codes by scrolling with
Menu
. The code may be a very long string of characters and
numbers, but it is needed to analyze the problem.
2.
Print history - Printed the printer history by entering Diagnostics Mode and selecting
Print History
in the
Development
menu.
3.
Code level - Obtain the code level for the RIP, network, and engine. All of these can be found on
Menus
page from the
Utilities
menu.
4.
Type of connection being used to print - Record the type of connection. For example, direct USB or parallel,
or network peer to peer, Ethernet, token ring, or so on.
5.
Software application - Does one particular application or print job sent to the printer produce this error?
6.
Driver - What driver or driver level.
With this information in hand, contact you next level of support.
900 Error Code displayed when the machine is connected to a network while still in
Setup Required Mode
5
Restore factory defaults from the Configuration Menu.
Warning:
When factory defaults are restored, all menu
items are returned to the factory default values except:
• Display Language.
• All settings in the Parallel Menu, Serial Menu,
Network Menu, and USB Menu.
All downloaded resources (fonts, macros, and symbol
sets) in printer memory (RAM) are deleted. (Resources
residing in flash memory or on the hard disk are
unaffected.)
Record the
secondary error
codes. With the
900 Service RIP
Error displayed,
press
Select
and
Return
together.
Record the
complete list.
Press
Menu
to
scroll. The code
may be a very long
string of characters
and numbers, but
is needed for
analysis.
Contact your next
level of support.
Problem solved.
Step
Actions and questions
Yes
No
1
Perform the following steps:
1. Power the printer off.
2. Disconnect the printer from the network.
3. Power the printer on and complete the setup
process.
4. When setup is complete, power off the printer and
reconnect to the network.
Is the same 900 Service Error displayed?
Contact your next
level support
Problem solved
Step
Action and questions
Yes
No
Содержание 5060-00x
Страница 14: ...xiv Service Manual 5060 00x...
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Страница 115: ...Diagnostic information 2 81 5060 00x Printer configuration diagrams for 24x paper jams...
Страница 237: ...Repair information 4 19 5060 00x 9 Remove the MPF swing arm assembly E E...
Страница 312: ...4 94 Service Manual 5060 00x...
Страница 313: ...Connector locations 5 1 5060 00x 5 Connector locations Locations Printer boards...
Страница 315: ...Connector locations 5 3 5060 00x Printer sensors...
Страница 316: ...5 4 Service Manual 5060 00x Cartridge contact assembly pin locations...
Страница 317: ...Connector locations 5 5 5060 00x Engine board cabling...
Страница 318: ...5 6 Service Manual 5060 00x RIP board cabling...
Страница 344: ...5 32 Service Manual 5060 00x HCOF system board...
Страница 350: ...7 2 Service Manual 5060 00x Assembly 1 Covers...
Страница 352: ...7 4 Service Manual 5060 00x Assembly 1 1 Covers...
Страница 354: ...7 6 Service Manual 5060 00x Assembly 2 Cartridge mounting...
Страница 356: ...7 8 Service Manual 5060 00x Assembly 3 Fuser...
Страница 358: ...7 10 Service Manual 5060 00x Assembly 3 1 Fuser web oiler 1 2 3...
Страница 368: ...7 20 Service Manual 5060 00x Assembly 12 Multipurpose feeder MPF...
Страница 370: ...7 22 Service Manual 5060 00x Assembly 13 500 sheet integrated tray...
Страница 374: ...7 26 Service Manual 5060 00x Assembly 16 ITU drive assembly 2 4 1 5 3 5...
Страница 376: ...7 28 Service Manual 5060 00x Assembly 17 ITU loading...
Страница 380: ...7 32 Service Manual 5060 00x Assembly 20 Cartridge drive assembly...
Страница 382: ...7 34 Service Manual 5060 00x Assembly 21 Electronics...
Страница 384: ...7 36 Service Manual 5060 00x Assembly 21 1 Electronics...
Страница 388: ...7 40 Service Manual 5060 00x Assembly 21 4 Electronics...
Страница 390: ...7 42 Service Manual 5060 00x Assembly 22 Electronic cabling engine board...
Страница 392: ...7 44 Service Manual 5060 00x Assembly 23 Electronic cabling RIP board...
Страница 396: ...7 48 Service Manual 5060 00x Assembly 26 Output expander...
Страница 398: ...7 50 Service Manual 5060 00x Assembly 26 1 Output expander...
Страница 400: ...7 52 Service Manual 5060 00x Assembly 27 5 bin mailbox...
Страница 402: ...7 54 Service Manual 5060 00x Assembly 27 1 5 bin mailbox...
Страница 404: ...7 56 Service Manual 5060 00x Assembly 28 500 sheet drawer option...
Страница 406: ...7 58 Service Manual 5060 00x Assembly 28 1 500 sheet tray option...
Страница 408: ...7 60 Service Manual 5060 00x Assembly 29 Duplex option...
Страница 410: ...7 62 Service Manual 5060 00x Assembly 29 1 Duplex option...
Страница 412: ...7 64 Service Manual 5060 00x Assembly 30 High capacity input tray HCIT...
Страница 414: ...7 66 Service Manual 5060 00x Assembly 30 1 High capacity input tray HCIT...
Страница 416: ...7 68 Service Manual 5060 00x Assembly 31 High capacity output finisher HCOF...
Страница 418: ...7 70 Service Manual 5060 00x Assembly 31 1 High capacity output finisher...
Страница 420: ...7 72 Service Manual 5060 00x Assembly 31 2 High capacity output finisher...
Страница 422: ...Service Manual 5060 0xx Assembly 32 High capacity output finisher cables...
Страница 426: ...7 78 Service Manual 5060 00x...
Страница 456: ...A 30 Service Manual 5060 00x...
Страница 458: ...B 2 Service Manual 5060 00x Print Menus Page two of two...
Страница 459: ...Appendix B Print quality samples B 3 5060 00x Print tests Print Quality Pages Title page total of five...
Страница 460: ...B 4 Service Manual 5060 00x Print Quality Pages Page 1 total of five...
Страница 461: ...Appendix B Print quality samples B 5 5060 00x Print Quality Pages Page 2 total of five...
Страница 462: ...B 6 Service Manual 5060 00x Print Quality Pages Page 3 total of five...
Страница 463: ...Appendix B Print quality samples B 7 5060 00x Print Quality Pages Page 4 total of five...
Страница 464: ...B 8 Service Manual 5060 00x Registration Quick Test...
Страница 465: ...Appendix B Print quality samples B 9 5060 00x Alignment test pages Printhead alignment test pages magenta one of three...
Страница 466: ...B 10 Service Manual 5060 00x Printhead alignment test page yellow two of three...
Страница 467: ...Appendix B Print quality samples B 11 5060 00x Printhead alignment test page cyan three of three...
Страница 468: ...B 12 Service Manual 5060 00x Print Line Len page...
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