www.lexmark.com
64
Troubleshooting
Lexmark Z13
Lexmark Z23
Lexmark Z33
Printer overview
Basic printing
Printing ideas
Maintenance
Troubleshooting
Notices
Index
Resolving unsuccessful or slow printing
Click the topic that best describes your problem.
Bidirectional communication problems
If your printer doesn’t print, your printer and computer may not be communicating properly.
The following events also indicate bidirectional communication problems:
•
A message appears on your computer screen indicating that your printer cannot
establish bidirectional communication with your computer.
•
The print cartridge ink level indicators on the Cartridges tab are shaded.
•
Error messages (such as Paper Out) and job progress information do not appear on
the computer screen.
•
Bidirectional communication
problems
•
Printer is plugged in but doesn’t print
•
Test page does not print
•
Printer ejects a blank page after
appearing to print
•
Printer prints very slowly
•
Printer is not queuing documents
properly