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Troubleshooting

TCP/IP (Unix & Windows NT)

Problem No. 1

LevelOne

Printer Server device is not recognized.

Solution No. 1

Check the following:

•

There are no routers between the LevelOne Printer Server and
the UNIX host during IP address assignment.

•

There are no NetWare File Servers that do not have TCP/IP
support between the LevelOne Printer Server and the UNIX
host.

•

The network cable to be used by LevelOne Printer Server is
intact. Connect the cable to another network device and test it.

•

You have used the correct hardware address, as shown on a
sticker on the base of the device.

•

Use the ping command to see if the LevelOne Printer Server is
a valid device on the network.

Problem No. 2

The standard interface program on SUN 5.2 cannot be used
with Psfilter.

Solution No. 2

Use dumb_int.sh which is the interface program shipped with
LevelOne Printer Server.

Problem No. 3

When the interface program detects that the printer device is
not a printer, a printer error message appears on the screen.

Solution No. 3

Mark out all stty commands in the interface script.

Problem No. 4

The .psopts file format is not accepted by BSD UNIX.

Solution No. 4

If the prefix or and suffix string must contain control words or are
too long, use headfile or tailfile instead of prefix string or suffix
string.

Problem No. 5

The LevelOne

Printer Server’s IP address is forgotten and it

needs to be installed in a new environment.

Solution No. 5

Follow the steps below to set the LevelOne Printer Server back to
the factory default configuration.

Enter the command:

arp -s yyy.yyy.yyy.yyy 00:c0:02:xx:xx:xx

Where:
yyy.yyy.yyy.yyy is the new IP address assigned to the
LevelOne Printer Server
00:c0:02:xx:xx:xx is the hardware address, as shown on a
sticker on the base of the LevelOne Printer Server.

Note:

Windows NT uses "-" instead of ":" in the hardware

address.

Enter the commands:

ftp yyy.yyy.yyy.yyy
ftp>get DEFAULTC
ftp>quit

This will reset the configuration to the factory defaults
(including setting the IP address back to 0.0.0.0).

- 77 -

Содержание FPS-2013TXU

Страница 1: ... te er r S Se er rv ve er rs s FPS 2111TXU FPS 2013TXU U Us se er r G Gu ui id de e Copyright 2004 ALL RIGHTS RESERVED Document Version 1 4 March 2004 P N 9590B506A0 All trademark and trade names are the properties of their respective owners ...

Страница 2: ... Requirements 10 Installation 10 Main Screen 10 Menu Options 14 5 AppleTalk 16 Software Requirements 16 AppleTalk Setup 16 Printing 16 Advanced Setup and Management 17 6 NetWare 19 Overview 19 Using BiAdmin with Client 32 21 Print Server Mode Bindery 22 Print Server Mode NDS 29 Remote Printer Mode Bindery 34 Remote Printer Mode NDS 35 NDPS NetWare 5 36 7 TCP IP 40 Overview 40 Web Browser Configura...

Страница 3: ...figuration 52 Windows NT Host Configuration 53 Printing with Windows NT 56 10 Windows Peer to Peer 57 Overview 57 Setup 57 11 Special Features 61 Internet Printing 61 SNMP 67 12 Troubleshooting 68 Overview 68 Hardware Problems 68 Printing General 69 AppleTalk 70 NetWare 72 TCP IP Unix Windows NT 77 Windows Peer to peer 79 Internet Printing 82 13 Specifications 84 ii ...

Страница 4: ...r Windows 95 98 NT 2000 XP users the BiAdmin program makes it easy to configure the LevelOne Printer Server for a variety of network and server configurations Web based interface The LevelOne Printer Server incorporates a Web based interface to provide an easy method of configuration in TCP IP networks When using this method no software needs to be installed Compact Size This allows the LevelOne P...

Страница 5: ...a tripping hazard 6 If using an extension cord make sure the total ampere rating of the products using the cord does not exceed the extension cord s ampere rating 7 Do not attempt to service this device as opening or removing casing may expose you to dangerous voltage points or other risks Refer all servicing to qualified service personnel 8 The device should be serviced by qualified service perso...

Страница 6: ...FPS 2111TXU Figure 1 FPS 2111TXU Item Description 1 Parallel Port 2 Red Error LED See page 5 for details 3 Green Link LED See page 5 for details 4 12V Power port 5 10 100BaseT Switches See page 5 for details 6 10 100BaseT STP Connector 7 10 100BaseT Link LED The FPS 2111TXU offers support for both 10BaseT and 100BaseT environments It features one UTP connector and one bi directional parallel port ...

Страница 7: ...t 1 2 Parallel Port 2 3 Parallel Port 3 4 Red Error LED See page 5 for details 5 Green Link LED See page 5 for details 6 Reset Button This will Reboot the LevelOne Printer Server 7 10 100BaseT Switches See page 5 for details 8 10 100BaseT Link LED 9 10 100BaseT Connector 10 12V Power port 4 ...

Страница 8: ...n Off Normal operation idle Flashing Off Normal operation transmitting or receiving packets from the network DIP Switches The DIP switches are used to set the LAN connection Operation is as follows SW1 SW2 SW3 Description UP Auto select LAN connection Default Switches 2 and 3 have no effect Down Down Down 10BaseT Half Duplex Down Down UP 10BaseT Full Duplex Down UP Down 100BaseT Half Duplex Down U...

Страница 9: ...e new name MUST NOT contain any spaces or blanks 2 Connect the Printer s Connect the printer or plotter to the LevelOne Printer Server s printer port s as appropriate Use standard Parallel port cables to connect the printer to the parallel port on the LevelOne Printer Server Parallel printer cables should be less than 3 meters long Leave the LevelOne Printer Server powered OFF while connecting it ...

Страница 10: ...N connection LED next to the 10 100BaseT connector If this LED does not light when the LevelOne Printer Server is powered up auto negotiation has failed In this case set the DIP switches as described in the document for your model Use only the Power Supply unit provided with the LevelOne Printer Server 7 ...

Страница 11: ...to use the supplied Windows Setup Wizard described in the following section BiAdmin The recommended method for advanced management of the LevelOne Printer Server is to use the supplied BiAdmin utility program If using NetWare this program can be used to configure the NetWare Server as well as the LevelOne Printer Server For details about installing and using BiAdmin refer to Chapter 4 BiAdmin Util...

Страница 12: ...tinue 3 Enter the required data on the Print Server screen Name can be changed if you wish Comment is optional Select or enter the Workgroup name for this Print Server You can enter a name eg Printer Model for each Printer 4 Click Next to configure the TCP IP screen Select Obtain IP Address automatically if your LAN has a DHCP Server otherwise select Fixed IP Address For Fixed IP Address enter an ...

Страница 13: ...Client 32 for Windows is strongly recommended This will greatly enhance the ability to BiAdmin to work with NetWare servers Installation 1 Run the SETUP program in the PS Utility Biadmin disk1 directory on the CD ROM 2 Follow the on screen prompts to complete the installation Main Screen Start the program by using the icon created by the setup program When run the program searches the network for ...

Страница 14: ...he Configuration System Configuration Groups menu option to select a group for the current LevelOne Printer Server To create a new Group and add the current LevelOne Printer Server to it just enter a group name in the dialog See example screen below Figure 4 System Configuration Groups Device List On the right side of the screen is a list of all LevelOne Printer Servers found on the network For ea...

Страница 15: ... as access to the selected LevelOne Printer Server settings If an icon is grayed out that option or protocol is unavailable Device Information Menu equivalent Status Backup Restore Device Information All of the settings for the current device are displayed in a read only scrollable list in the left panel You can use the Save to File and Restore to Device buttons on this screen to save a copy of th...

Страница 16: ...UI Configuration Menu equivalent Configuration NetBEUI SNMP Configuration Menu equivalent Configuration SNMP Configuration is only required if using Simple Network Management Protocol See Chapter 11 for more details Logical Port Configuration Menu equivalent Configuration Logical Port Logical port printers can be used in the NetWare and Unix environments Other Icons Upgrade Menu Equivalent InitDev...

Страница 17: ...ot This should be done after making any configuration changes or if the device stops responding after some problems Restore Factory Default This will restore ALL device values to their factory defaults To restore only the current screen use the Set to Default button on the screen Set IP Address For TCP IP networks only If a LevelOne Printer Server does not appear on the main screen use this option...

Страница 18: ... the same effect as the corresponding Icon NetWare TCP IP AppleTalk NetBEUI Logical Port SNMP Diagnostics menu Print Test Page Use this option to print a test sheet from the selected LevelOne Printer Server port The test print out will include status information Control Menu Abort Mail Print Job This menu option refers to print jobs which has been received through the proprietary Internet Printing...

Страница 19: ...e that EtherTalk is selected under AppleTalk Connection 4 Click Chooser The Chooser panel will open 5 Click on either the LaserWriter 8 icon recommended or the LaserWriter 7 icon LaserWriter 8 makes use of the fonts installed in the printer itself so the printing response time is quicker LaserWriter 7 uses the fonts installed in the computer which increases network traffic and takes more printing ...

Страница 20: ...Apple folder on the CD ROM to an appropriate folder on your hard disk PSTool CONFIG file e g config 3p 2 Use Chooser to select the desired LevelOne Printer Server 3 Double click the CONFIG file and edit it The contents of the file will vary depending on your model but will look something like the example below begin CMD 0001 Device Name xxxxxxxx 3000 Apple Zone 3001 Printer Type P1 LaserWriter 300...

Страница 21: ... LaserWriter These are text fields used to describe the printer driver used for each port P1 P2 P3 refer to parallel ports 1 to 3 respectively The name can be up to 19 characters long 3101 AP_PCOMM1 No 3102 AP_PCOMM2 No 3104 AP_PCOMM4 No These settings determine whether the port uses ASCII or Binary Communication Protocol Enter NO for ASCII or YES for Binary The lines refer to the following ports ...

Страница 22: ...L8 on multi port models The names can not be changed Configuring NetWare PCONSOLE or NWAdmin must be used to create new logical printers and assign print queues to the printers When creating logical printers NetWare Printer 8 corresponds to Logical printer L1 on the LevelOne Printer Server printer 9 to Logical printer L2 and so on up to printer 15 logical printer L8 Configuring the LevelOne Printe...

Страница 23: ...ows 95 98 NT See Chapter 4 BiAdmin Utility for details on installing this program and general instructions on usage BiAdmin works best if you have Novell NetWare Client 32 for Windows installed Quickset QUICKSET is a DOS based command line program It will configure the LevelOne Printer Server and the current Novell server in a single operation However it provides few options PSConfig PSConfig is a...

Страница 24: ... you are logged into the NetWare server s you wish to use You need to have ADMIN rights so you have permission to create printer objects and queues 2 Start BiAdmin 3 Select a LevelOne Printer Server from the list 4 Select the NetWare icon 5 From the resulting screen shown below select the operating mode to match your NetWare server and click Configure The following sections describe the screens fo...

Страница 25: ...n by Connection ID Set to Yes to receive a job notification at only the workstation where the print job originated No to receive a job notification at all workstations that you have logged on Buttons Quickset This option will configure the NetWare server using default values See below for details NetWare Configuration Use this to configure the NetWare server See below for details See the following...

Страница 26: ...d with the Printer Object This queue will be serviced by the current LevelOne Printer Server with print jobs being sent to the port shown Change the default values if you wish then click Setup to create these objects on the NetWare server NetWare Configuration Button Bindery Clicking the NetWare Configuration button will reveal one of the following screens depending on the number of servers If you...

Страница 27: ... server is used this name is the same on every NetWare server The options available are File Server This drop down list will be operational only if you have assigned more than 1 file server to be serviced by the LevelOne Printer Server Printer Create Printer Objects assign Print Queues and assign users to Print Queues Required See the following section for details Operator Assign Operators to the ...

Страница 28: ...xist 2 The next screen shown below allows you to select the desired port on the LevelOne Printer Server This also selects the printer object You can NOT change the printer object associated with the port Figure 10 Select Printer Port Bindery 3 After selecting the desired port you will see a screen like the following example which allows you to assign printer queues to the printer object 25 ...

Страница 29: ...e name of the NetWare Printer on the top of the screen Queues serviced by this NetWare printer are listed on the left and other queues on the right Create a new queue by clicking New Queue Enter the name in the dialog Assign an existing queue by selecting a queue on the right and clicking the button Stop servicing a queue by selecting it from the list on the left and clicking the button When a Que...

Страница 30: ... the right and clicking the button Remove an assignment by selecting the user or group from the list on the left and clicking the button To assign operators to Queues Optional Select Operators from Figure 11 Assign Queues to view the following screen Figure 13 Assign Operator to Queue Bindery Assign an operator by selecting them on the right and clicking the button Remove an assignment by selectin...

Страница 31: ...lOne Printer Server The LevelOne Printer Server must be able to login to the NetWare server You will see a screen like the example below Figure 14 NetWare Password Bindery PS Mode Enter the old NetWare password and enter the new password in both fields provided If the printer object has been created by BiAdmin the Old Password will be blank In that case leave this field empty The new password will...

Страница 32: ...ion by Connection ID Set to Yes to receive a job notification at only the workstation where the print job originated No to receive a job notification at all workstations that you have logged on Buttons NetWare Configuration Use this to configure the NetWare server See the following section for details Quickset This option will configure the NetWare server using default values See below for details...

Страница 33: ... are Printer Create Printer Objects assign Printer Queues and assign users to Queues Required See the following section for details Operator Assign Operators to the NetWare Print Server object Optional These operators will then have permission to manage the NetWare Print Server object The screen is identical to Figure 21 Assign Operators to Queue NDS PS mode Note Operator assignment has no effect ...

Страница 34: ...king on the button for the desired port you will see a screen like the following example Use this screen to assign queue s to the printer object associated with the selected port Assigning Printer Queues Required Figure 19 Assign Queues NDS PS mode This screen displays the current NetWare Printer Object at the top of the screen Queues serviced by the current Printer Object are listed on the left a...

Страница 35: ...lable Users list on the right will then change to show the users available in that context Assign a user or group by selecting them on the right and clicking the button Remove an assignment by selecting the user or group from the list on the left and clicking the button Note If you select User from Figure 17 NetWare Configuration NDS PS mode you will see a similar screen which allows you to assign...

Страница 36: ... screen shown in Figure 17 NetWare Configuration NDS PS mode allows you to simultaneously change the NetWare password for the Master File Server and the NetWare login password stored in the LevelOne Printer Server The LevelOne Printer Server must be able to login to the NetWare server You will see a screen like the example below Figure 22 NetWare Password NDS PS Mode Enter the old NetWare password...

Страница 37: ...for P1 Parallel port 1 Select the NetWare print server to service the LevelOne Printer Server s parallel port 1 Novell Printer Server for P2 P3 Select the NetWare print server to service the LevelOne Printer Server s parallel port 2 P2 parallel port 3 P3 Buttons Set to Default Replace the on screen values with the default values These are NOT saved until you click Save to Device No changes are mad...

Страница 38: ...inter Server for P1 Parallel port 1 Select the NetWare print server to service the LevelOne Printer Server s parallel port 1 Novell Printer Server for P2 P3 Select the NetWare print server to service the LevelOne Printer Server s parallel port 2 P2 parallel port 3 P3 Buttons Set to Default Replace the on screen values with the default values These are NOT saved until you click Save to Device No ch...

Страница 39: ...ach workstations requiring access to the NDPS printers Creating an NDPS Manager Object 1 Login to NetWare 5 0 Server as Admin and start the NetWare Administrator program Nwadmn32 exe 2 Select the container on NetWare Administrator where you want the NDPS Manager object to reside e g TeSupp 3 Select Create Object from the menu bar to view the New Object dialog 4 Select NDPS Manager as the object to...

Страница 40: ...low Creating an NDPS Printer Agent To create Public Access Printers using the NDPS Manager Object in NetWare Administrator follow this procedure 1 Start the NDPS Manager object you will be using to control the Printer Agent 2 At the Identification page click the Printer Agent List 3 Click New to see the Create Printer Agent window as shown below Figure 26 Create Printer Agent 4 Enter the desired n...

Страница 41: ...e drivers for Windows 3 1 Windows 95 98 and Windows NT 4 13 The new Printer Agent will now appear in the Printer Agent List window Repeat this procedure for any other ports on the LevelOne Printer Server or for any other logical printers you wish to use Workstation Configuration Before attempting to install and configure Public Access Printers on your workstation ensure that Novell IntranetWare Cl...

Страница 42: ...ple above appears in the main Printer Manager window in the Name list and is available for print jobs Printer drivers are automatically downloaded from the server as required 5 The printer will appear in your Windows printer list and may be used from by any Windows application 39 ...

Страница 43: ...amic IP Address allocation using DHCP BOOTP or RARP the LevelOne Printer Server ships with an IP Address of 0 0 0 0 This is NOT a valid IP Address Therefore you must do ONE of the following Check your DCHP server if you have one and determine the IP Address allocated to the LevelOne Printer Server Use BiAdmin or another LevelOne Printer Server utility to allocate a valid IP Address to the LevelOne...

Страница 44: ... box enter HTTP followed by the IP Address of the LevelOne Printer Server e g http 192 168 0 21 3 You will then be prompted for the password If no password has been set just press ENTER 4 Use the top menu bar to move about Remember to save each screen before changing to a different screen 41 ...

Страница 45: ...LAN or LAN segment if routers are installed Router Gateway IP Address If your network segment has a router enter the router address here If there is no router leave the address as 0 0 0 0 Network Mask If the Router is 0 0 0 0 the Network Mask should also be left at 0 0 0 0 If you have a router enter the Network mask Subnet mask for the segment to which the LevelOne Printer Server is attached Delay...

Страница 46: ... to which the printer is attached String Before Job The printer control string in hex to be sent to the printer before each print job String After Job The printer control string in hex to be sent to the printer after each print job Convert LF to CR LF If ON LF line feed characters are changed to CR LF carriage return line feed If OFF no conversion is done The maximum size of printer control string...

Страница 47: ...t 192 168 0 21 The LevelOne Printer Server will respond with Welcome to Print Server From the resulting prompt 3 commands are possible Help Show brief help Monitor show printer status Exit leave telnet The Monitor command will show the status of the printer on each port as shown below The display is updated once per second P1 STATE Idle TYPE Parallel PRINTER STATUS Out Of Paper P2 STATE Printing T...

Страница 48: ...r rarp the Unix host must be configured as explained in the following section before you can connect to it 3 Add an entry for the LevelOne Printer Server to the etc hosts file This will allow you to address the LevelOne Printer Server by name rather than by IP Address The line in the hosts file looks like the following IP_Address NAME comment Where IP_Address is the IP address for the LevelOne Pri...

Страница 49: ...ts it should acquire an IP Address from rarp Printing Methods Overview There are 4 printing methods to choose from All are explained in the following sections Select whichever is the most convenient in your environment LPD LPD is a standard print method for most UNIX systems Using this method eliminates the need to install additional host softwaret However in many cases the LPD protocol sends out ...

Страница 50: ...rt src s qdaemon 3 Start the system administration tool smit and select Print Spooling 4 Create the required number of queues one for each logical printer by selecting Add a Print Queue Remote Printer attached to Remote Host Standard Processing 5 Use the following information Name of queue to add Use a single word queue name which indicates which printer is attached Hostname for remote server Leve...

Страница 51: ...ure Action Sample Command Stop Print Services usr lib lpshut Add a System Printer usr lib lpadmin p printer_name v dev null Restart the Print Services usr lib lpsched Enable printing to the new printer device enable printer_name Start accepting jobs for the new printer device accept printer_name Create a spooling directory mkdir usr spool Spooler_directory Make spooling daemon the owner of this di...

Страница 52: ...rinter Server Remember the following The remote host name is the name of the LevelOne Printer Server The remote printer name is the logical printer L1 L3 or L1 L8 on the LevelOne Printer Server If asked for the LPD type enter the service type as BSD In the sample commands shown printer_name is the Print Queue serviced by the logical printer on the LevelOne Printer Server and Spooler_dir is the nam...

Страница 53: ... on the LevelOne Printer Server L1 L3 or L1 L8 Spooler_directory is the directory you created in Step 6 Example Marketing RP1_PS123456 TAB lp TAB rm PS_Rm203 TAB rp L1 TAB sd usr spool Marketing TAB mx 0 Repeat this process for each Logical Printer Print Queue combination that you wish to create Printing using LPD For LPD printing instructions refer to your UNIX manual The following example is for...

Страница 54: ... and Socket Library must exist on the host so that psfilter c can be compiled to an executable file The PSfilter program is shipped in source code as psfilter c Detailed instructions for installing configuring and using PSfilter are provided in the following files These files along with PSfilter c are stored on the CD ROM in the following directories PS driver lpti lpsource text format PS driver l...

Страница 55: ... be configured FIRST Refer to Chapter 7 TCP IP for details on configuring the LevelOne Printer Server It must have a valid IP Address Note that if you have a DHCP server the LevelOne Printer Server is assigned an IP Address of 0 0 0 0 It will then obtain an IP Address from the DHCP server But using DHCP is only feasible if you have DHCP management software which allows you to take advantage of thi...

Страница 56: ... following line xxx xxx xxx xxx Name Where xxx xxx xxx xxx is the IP Address you assigned to the LevelOne Printer Server and Name is the LevelOne Printer Server s name This should match the name stored in the LevelOne Printer Server itself If you have not changed the name use the Default Server Name shown on a sticker on the base of the device You can check that this has worked using the ping comm...

Страница 57: ...og box you must complete all the required TCP IP configuration procedures manually 6 After you finish configuring TCP IP the Network Settings dialog box will reappear click the Close button and then restart your computer for the changes to take effect Windows NT 4 0 1 Go to Start Settings Control Panel Network 2 Click the Service option and ensure that Microsoft TCP IP Printing is enabled If it is...

Страница 58: ...Start Settings Printer and invoke the Add Printer wizard 2 When prompted with This printer will be managed by select My Computer and click Next 3 Select Add Port then select LPR Port and click New Port 4 In the Name of Address of server providing lpd dialog box enter the LevelOne Printer Server s IP address 5 In the Name of printer or print queue on that server dialog box enter the appropriate log...

Страница 59: ...appropriate destination To print a file from a application select the remote printer as the destination and print the file as usual Command Line To print a file from the command prompt type lpr S NT_Host P printer_name file_name Where NT_Host is the name of the NT host on which the remote printer is configured printer_name is the name assigned to the remote printer file_name is the name of the fil...

Страница 60: ...elOne Printer Server and the attached printer should be powered ON 1 Run the SETUP program in the PS Driver ptp_95nt folder on the CD ROM 2 Choose the User option in the Setup Type screen This will install the Peer to peer Print Driver 3 Follow the prompts to complete the installation 4 The Print Driver Setup will then run 5 The LAN will be searched for LevelOne Printer Servers and a screen like t...

Страница 61: ...powered on Make sure the LevelOne Printer Server has been configured If using TCP IP try installing the NetBEUI protocol Then uninstall and re install the Peer to peer Print Driver 6 Select the desired printer port and then click the Next button A pop up message will inform you if the port has been created successfully If you see the following error message you need to install Internet Explorer 4 ...

Страница 62: ...e You can now print using this printer To install additional Printers repeat steps 6 to 8 Use the Start menu to run this program in future The default installation is Start Programs Print Server Utility Print Server Setup Management Print jobs can be managed like any Windows printer Open the Printers folder Start Settings Printers and double click any printer to see the current print jobs If the p...

Страница 63: ...lows Port If desired click Browse to select a different LevelOne Printer Server If the selected device has multiple ports the Select Device Port button can be used to select the port The Port Name can not be changed after installation This name is shown in the Printer s Properties Banner Check this option to print a banner page before each print job If using a PostScript Printer check the PostScri...

Страница 64: ...Server an E Mail with the print job normally sent as an attachment to the E Mail The LevelOne Printer Server will retrieve the E Mail and print it using the printer attached to port 1 System Requirements Mail Server Accessibility The Mail Server must be accessible by the intended clients or users Normally this means a permanent connection to the Internet Protocols The Mail Server must support the ...

Страница 65: ...tion Either through a LAN or dial up E Mail address This is used to notify the user that their print job has been done or if there any problems Printer Driver Users must have a printer driver which matches the printer connected to the remote Internet Printer Server Print Capture Software To print more than plain text users require InterNet Printing Port software to capture the print job and conver...

Страница 66: ...ail If ON then all E Mail received is printed Otherwise only E Mail from the InterNet Printing Port will be printed Activate Response Mail If YES all print jobs receive an E mail response If NO only users who set this option in their InterNet Printing Port software receive an E Mail Printer Model ID String This text field identifies the printer used for Internet printing This value is sent to remo...

Страница 67: ...ter Your print jobs will be sent to this E Mail address Mail Server Name or IP Address This is the name or IP Address of your Mail Server If you are on a LAN ask the LAN Administrator If using a dial up connection use the data provided by your ISP Your Internet E mail Address The normal address that people use to send you E mail Retry Interval Seconds If unable to connect to the E Mail server retr...

Страница 68: ...sh to print to multiple Internet Printers use the Windows Add Port facility to add a new InterNet Printer port Ensure that the correct data is entered in each port and that each port has a unique name Checking the Printer Driver To make sure that the correct printer driver for the remote printer is installed on your system you can use the InterNet Printing Port to send an E Mail to the Internet Pr...

Страница 69: ...rate an E Mail and send it to the remote printer The document will be encoded and sent as an attachment to the E Mail You will see a progress screen similar to the example below Figure 35 InterNet Printing Progress 6 Close the Internet connection if you opened it in Step 3 7 If the Notify after print job option is set you will receive an E Mail when your job is printed Canceling a Print Job Users ...

Страница 70: ...r SNMP Before using a SNMP Management station to manage the LevelOne Printer Server the following settings should be assigned to it in addition to standard TCP IP settings covered in Chapter 7 TCP IP SNMP Settings SysContact Text Field Name of the contact person SysLocation Text Field Location of the contact person Management Station IP Address s Up to 4 Management Stations can be entered Trap Rec...

Страница 71: ...er Server status light and power light stays on continuously and do not turn off Solution No 3 Reset LevelOne Printer Server by unplugging the power supply or by pushing the reset push button Problem No 4 I am using DHCP and getting an IP Address conflict involving the LevelOne Printer Server Solution No 4 If the LevelOne Printer Server is left on but the DHCP server is turned off then the LevelOn...

Страница 72: ...e on if the network connection is OK Problem No 2 A printing device connected to the a LevelOne Printer Server port cannot print or prints garbage Solution No 2 Check the following Cable connection between LevelOne Printer Server and printer Printer driver in the application program or Windows matches the printer Problem No 3 The Configuration button on the Printer Status screen in BiAdmin is gray...

Страница 73: ...olution No 3 Check the following Another LevelOne Printer Server with the same name may have received your print job Use the PSTOOL to reconfigure your LevelOne Printer Server name and ensure all LevelOne Printer Servers have unique names Make sure your application output encode is set to ASCII If not change it to ASCII Problem No 4 My file doesn t print with the correct fonts Solution No 4 Try us...

Страница 74: ...cale in the Print pop up menu in the Print Options dialog box The printer will make adjustments to match the colors Check your monitor to make sure all settings for example brightness are adjusted correctly Problem No 10 The blue color I chose on my computer screen is printing out purple Solution No 10 Choose Calibrated Color Grayscale in the Print pop up menu in the Print Options dialog box Probl...

Страница 75: ...nt Queue Information select the print queue that the LevelOne Printer Server services select Current Queue Status b Set Servers can service entries in queue to NO c Press Esc and select Print Queue ID Record its queue ID d Send your test files to the print queue using normal print commands NetWare 4 x bindery and NDS modes a Run PCONSOLE select Print Queues select the print queue that your LevelOn...

Страница 76: ...rogram Solution No 2 Ensure that the LevelOne Printer Server is on the same network segment as your PC Load the NetBEUI protocol on your PC so that PSConfig can try connecting using NetBEUI Once connected check the following The NetWare protocol is enabled The Ethernet frame type of your PC may be different than the one with your LevelOne Printer Server Enable all Ethernet frame types Problem No 3...

Страница 77: ...erver name to the list Problem No 4 My LevelOne Printer Server is configured as a Novell Remote Printer and can t log in to the Novell Print Server Solution No 4 Try the following steps 1 Get the LevelOne Printer Server information as described in Problem 3 above 2 Check the fields after the Remote Printer Mode Status For each logical printer there will be a status entry The status will be one of ...

Страница 78: ... queue into the list by pressing the Insert key and select the queue Then reset the LevelOne Printer Server to service the new queue 6 The total number of queues to be serviced may be over the limit of 56 If so reduce the number of queues Problem No 6 I used the Capture command to print a job but the job was separated into two parts Solution No 6 The time out setting in the Capture command may be ...

Страница 79: ... the Print Server Run NetAdmin and set the name of the Default Server to receive notification Problem No 10 I cannot use PCONSOLE to see Printer Status or the current server status in Print Server Information is showing Down in the NetWare 4 x environment Solution No 10 It may be that you created the print server object in NetWare 3 x environment and used PCONSOLE in NetWare 4 x to view the status...

Страница 80: ...ts that the printer device is not a printer a printer error message appears on the screen Solution No 3 Mark out all stty commands in the interface script Problem No 4 The psopts file format is not accepted by BSD UNIX Solution No 4 If the prefix or and suffix string must contain control words or are too long use headfile or tailfile instead of prefix string or suffix string Problem No 5 The Level...

Страница 81: ...remote printer name is the logical printer name on the LevelOne Printer Server e g L1 If your UNIX asks for the LPD type be sure to identify the service type as BSD Problem No 8 I can t print using PSfilter Solution No 8 Run PSfilter directly with the command PSfilter D P_name v file_name Where P_name is the LevelOne Printer Server s name file_name is the file you wish to print If this fails check...

Страница 82: ...Windows 95 I installed the Print Port Driver for Peer to Peer Printing but when I selected a port on a Print Server and clicked Add the printer was not installed Solution No 2 Try installing the Printer using the standard Windows tools as follows 1 Start the Add Printer Wizard 2 Select Network Printer when prompted How is the printer attached to your Computer and click Next 3 When prompted for the...

Страница 83: ...vers Details tab as shown below 7 Click the Add Port button On the resulting screen select Other then Printer Server as the port to add as shown below 8 Click OK to see the Print Port Configuration screen as shown below 80 ...

Страница 84: ...rinter is networked the printer is not found and no data is sent The solution is to add your printer as a network printer as described in Solution 1 above Note The screens shown in Solution 1 are from Windows 95 Other versions of Windows may look slightly different but the process is identical If using Window NT or 2000 do NOT enable Sharing for the printer Problem No 4 When printing from some sof...

Страница 85: ... Example ping ms hinet net The reply will say Reply from xxx xxx xxx xxx where xxx xxx xxx xxx is the IP Address of the Mail Server Problem No 2 Plain text E Mails are not printed Solution No 2 Text E Mail messages are printed only if the LevelOne Printer Server is configured with Print every E Mail ON Problem No 3 Plain text E Mails print OK but if I include an attachment I get an E Mail reply Wr...

Страница 86: ... a dummy value such as 123 and select Next The printer wizard will display a message stating that The Network Printer is off line Continue to install the printer as normal When finished go to Control Panel Printers and select your printer The printer icon will be grayed out indicating the printer is not ready Select Properties Details In the Print to the following port box select Print Server Prin...

Страница 87: ...has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a domestic environment Operation is subject to the following two conditions This device may not cause harmful interference and This device must accept any interference received including inte...

Страница 88: ... Port Pin Assignments Pin Signal Name Direction 1 Strobe To printer 2 Data 0 To printer 3 Data 1 To printer 4 Data 2 To printer 5 Data 3 To printer 6 Data 4 To printer 7 Data 5 To printer 8 Data 6 To printer 9 Data 7 To printer 10 ACK To Server 11 Busy To Server 12 Paper End To Server 13 Select To Server 14 Auto Feed To printer 15 Error To Server 16 Init To printer 17 Select In To printer 18 25 GN...

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Содержание FPS-2013TXU

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