12
Alert Codes
s
oft
d
Isable
Soft disabling is when the thermostat finds an unknown control on the system communication bus. The thermostat sends
the unknown control a message to go into soft disable mode until the component is properly configured or removed.
The thermostat will not show any code for a soft disabled control. When soft disabling occurs only the control that has
been disabled will display the blinking LED status. Refer to the device’s installation and setup guide for further guidance.
Confirm proper wiring between all devices such as thermostat,
PureAir
S
and Smart Hub.
Cycle power to the
PureAir
S
.
1. Go to the
menu
>
settings
>
advanced settings
>
view dealer control center.
Touch
proceed
to continue.
2. Select
equipment
.
3.
Touch
reset
.
a
lert
c
ode
t
yPes
To expand a specification notification to access a more detail description of the alert code, press the down arrow to expand
the description.
•
Service Urgent
alerts are displayed on Home (user) screen under the homeowner and installer alert buttons.
Service
Urgent
means that a service call is needed to get the system running.
•
Service Soon / Service Urgent
means that the system will likely recover on its own and no interaction is necessary.
Typically, either after a specific timer period or a specific number of instances, some
Service Soon
alerts will escalate
to
Service Urgent
.
•
Service Soon
alerts are found only in under the installer alert button.
•
Information Only-Dealer
is information only and helps Lennox interpret test results and understand complicated
behaviors.
Information Only
are not reported to homeowner or dealer.
NOTE:
Communication System
: When communication controls are operating in a communication system, all jumpers
and links setting on the controls are ignored. Jumpers and links setting are treated as defaults and would only be
active if the system was configured as a non-communicating system.
