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LaCie d2 SAFE Hard Drive

User Manual

page

Troubleshooting

Problem

Question

Answer

Error messages un-

der Mac OS 10.x.

Are you having problems get-

ting your FireWire device to be

recognized?

If you are having problems with your FireWire connection

under Mac OS 10.2.x, upgrade to the latest Mac OS version.

The drive is working

slowly.

Are there other USB or

FireWire devices connected to

the same port or hub?

Disconnect any other USB or FireWire devices and see if

the drive’s performance increases.

The drive is not

running noticeably

faster when con-

nected via Hi-Speed

USB 2.0.

Are you operating in Mac OS

9.x?

Apple does not support the Hi-Speed USB 2.0 standard

under Mac OS 9.x. You will be limited to the slower transfer

rates of the original USB standard.

Are you operating in Mac OS

10.x?

Apple has only recently begun incorporating native Hi-

Speed USB 2.0 ports in their computers. To achieve Hi-

Speed USB 2.0 transfer rates, you will need to add a Hi-

Speed USB 2.0 PCI or PC card to your computer.

The drive is not

running noticeably

faster when con-

nected via Hi-Speed

USB 2.0.

Is the drive connected to a USB

port on your computer, or to a

USB hub?

If your drive is connected to a USB port or hub, this is

normal. A Hi-Speed USB 2.0 device can only operate at

Hi-Speed USB 2.0 performance levels when it is connected

directly to a Hi-Speed USB 2.0 port or hub. Otherwise, the

Hi-Speed USB 2.0 device will operate at the slower USB

transfer rates. For more information, please see chapter

8. USB Questions & Answers

Is the drive connected to a Hi-

Speed USB 2.0 port on your

computer?

Check to see that the Hi-Speed USB 2.0 drivers for both

your host bus adapter and device have been installed cor-

rectly. If in doubt, un-install the drivers and re-install them.

Does your computer or operat-

ing system support Hi-Speed

USB 2.0?

See chapter

2.2. Minimum System Requirements

System fan is not

running.

Confirm the outlet is powered, verify power connections, and try an alternate power cable. The

fan on the LaCie d2 SAFE Hard Drive does not run continuously; it is activated at certain

temperatures.

Your drive may not have a fan. The LaCie d2 SAFE Hard Drive comes in different capacities,

and only the highest capacities feature a drive fan.

Содержание 301114U

Страница 1: ...nect the Power Supply 18 4 2 Connect the Interface Cable 19 4 3 Connecting Multiple Devices 20 4 4 Install and Run the d2 SAFE Drive Software 21 4 5 Disconnecting Your Hard Drive 23 4 6 Switching Inte...

Страница 2: ...d2 SAFE Hard Drive 34 7 1 Formatting Your LaCie d2 SAFE Hard Drive 35 8 USB Questions Answers 38 9 FireWire Questions Answers 40 10 Frequently Asked Questions FAQ 42 11 Troubleshooting 44 11 1 Trouble...

Страница 3: ...that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pur suant to Part 15 of the FCC Rules These limits are designed...

Страница 4: ...Drive as they may spill into its openings Doing so increas es the risk of electrical shock short circuiting fire or personal injury Make sure that the computer and LaCie d2 SAFE Hard Drive are electr...

Страница 5: ...nly the supplied power cord be used Important Info Any loss corruption or destruction of data while using a LaCie drive is the sole responsibility of the user and under no circumstances will LaCie be...

Страница 6: ...erformance the LaCie d2 SAFE Hard Drive features a slender sturdy body that can stand up right on your desk be rack mounted or stacked to save desktop space 1 Introduction to the LaCie d2 SAFE Hard Dr...

Страница 7: ...lease refer to the item number and product datasheet Some models of the d2 SAFE Hard Drive have a thermo regulated smart fan which activates when the heat inside the casing reaches a certain temperatu...

Страница 8: ...t External power supply Hi Speed USB 2 0 cable FireWire 400 Cable FireWire 800 Cable Quick Install Guide LaCie Storage Utilities CD ROM 1 3 5 2 4 6 Your LaCie d2 SAFE Hard Drive should contain the fol...

Страница 9: ...rive from any Windows or Mac com puter Windows Users Mac Users USB 2 0 Pentium III or higher compatible processor 128MB RAM or greater Windows 2000 Windows XP USB 2 0 G3 or later 128MB RAM or greater...

Страница 10: ...Off In normal operating mode either locked or unlocked Blinking Ready for sensor input a finger can be swiped 2 Biometric Fingerprint Sensor This is where you swipe your finger to gain access to your...

Страница 11: ...ws the drive to be powered on and off automatically with your computer This feature also allows the drive to manage power consumption If the system s power fan supports it the LaCie d2 SAFE Hard Drive...

Страница 12: ...ur LaCie d2 SAFE Hard Drive d2 SAFE Accessories sold separately These accessories and more are available at www lacie com addons LaCie USB 2 0 PCI Card Blu ray Discs DVDs LaCie FireWire 400 PCI Card L...

Страница 13: ...Backwards compatibility adapter cables al low FireWire 400 devices to operate under the FireWire 800 port at FireWire 400 speed FireWire 400 FireWire 800 Benefits Hot pluggable devices can be added a...

Страница 14: ...USB 2 0 Hi Speed USB 2 0 Benefits Backwards compatibility Hi Speed USB 2 0 works with the original USB specifications Hot swappable no need to shut down or restart your computer when adding or removin...

Страница 15: ...r so that it is flat and resting entirely on the sensor surface so that it touches the metal plate around the sensor itself The tip of your finger should touch the top edge of the metal groove the rou...

Страница 16: ...ata or remove files Read Write privileges allow a user to both read data stored on the drive as well as write new data to it Administration privileges allow a user complete control over who else can u...

Страница 17: ...alloy casing to help dissipate heat Make sure to place your drive in a well ventilated space do not block the ventilation outlet on the back of the drive and keep the area in front of the drive unobst...

Страница 18: ...e AUTO position allows the drive to be pow ered on and off automatically with your computer If the system s power fan supports it the LaCie d2 SAFE will spin down while in the power save mode The d2 S...

Страница 19: ...800 port 3 on your computer depending on the type of cable you are using see Fig 4 2 B 1 2 3 Technical note For more information on interface connections see the following chapters 2 4 Cables and Con...

Страница 20: ...800 cable into an available FireWire 400 or 800 port on your FireWire peripheral b Attach the other end of the FireWire 400 or 800 cable to an available FireWire 400 or 800 port on the LaCie d2 SAFE...

Страница 21: ...ou need to quit open applications The Setup program will now install the software for you A colored bar will indicate the installation progress When the installation is finished a dialog will open con...

Страница 22: ...n package icon see Fig 4 4 C After you complete the LaCie SAFE Drive Install er a window will appear that notifies you of success ful installation Fig 4 4 D Click Restart to restart your computer Proc...

Страница 23: ...imilar It is now safe to disconnect the device 1 2 3 Mac Users Drag the hard drive icon to the trash The icons pictured below are generic FireWire and USB device icons Your drive may be represented by...

Страница 24: ...the task bar and select Configure Select Start Programs SAFE Hard Drive configuration Fig 5 1 The Welcome Page opens first click Next to con tinue If you agree to the terms of the LaCie license agree...

Страница 25: ...Next Proceed to section 5 2 2 Registering Fingerprints and Initialization Fig 5 2 1 Important Info User names can be a maximum of 32 characters and may only contain letters without accents numbers spa...

Страница 26: ...se the Fingerprint Sensor When you have successfully swiped your finger three times the swipe dialog displays three check marks and then closes Fig 5 2 2 B Once your fingerprint is successfully regist...

Страница 27: ...user If the drive is currently disconnected first connect it see chapter 4 Connecting Your LaCie d2 SAFE Drive for more information 6 Using Your LaCie d2 SAFE Hard Drive 6 1 Unlocking and Locking You...

Страница 28: ...sensor to recognize you see chapter 11 2 Troubleshooting the Fingerprint Sensor 1 2 3 4 6 1 Unlocking and Locking Your SAFE Hard Drive Fig 6 1 1 A Fig 6 1 1 B 6 1 1 Unlocking the Drive Fig 6 1 2 6 1...

Страница 29: ...rd Drive Configura tion from the Utilities folder in the Applications folder OR click on the SAFE Hard Drive icon and select Configure 2 Swipe a registered finger to verify that you have ad ministrati...

Страница 30: ...field an enter a new name Select new permissions Read only means the user can read data on the drive but cannot write anything to it Read and write means the user can both read data on the drive and...

Страница 31: ...in section 5 2 2 Registering User Fingerprints and Initialization To register more fingerprints for the same user repeat 6 2 3 2 Removing a Fingerprint To remove a fingerprint select it and click Rem...

Страница 32: ...sers To remove a user select the user s name from the user list on the main configuration screen and click Re move user A confirmation dialog opens asking if you are sure you want to remove the user F...

Страница 33: ...re or Unlock Also a drive selection menu appears at the top of the main SAFE Hard Drive Configuration window You can use this menu to view settings for any SAFE drive connected to your computer See Fi...

Страница 34: ...Hard Drive For technical reasons the d2 SAFE Hard Driveap pears as a removable media reader on Windows com puters Windows does not support partitioning of re movable media Mac users can divide the har...

Страница 35: ...se lect Disk Management located below the Storage group If the Initialize and Convert Disk Wizard window appears click Cancel Windows will list the hard drives that are installed on the system Locate...

Страница 36: ...s window you have the option of selecting the Quick Format option This allows a much faster format however this will disallow Disk Manage ment to check the drive for errors recommended Click Next 13 C...

Страница 37: ...ivide the drive into Mac OS 10 x gives you the option of dividing the drive into at most 16 partitions You can adjust the size of each partition using the slide bar between the partitions in the Volum...

Страница 38: ...Hi Speed USB 2 0 provides the neces sary fast data transfer rates that today s devices require and combines the earlier specifications so older devices that operated under the original USB standards...

Страница 39: ...able to connect USB devices to Hi Speed USB 2 0 hubs however the USB devices will still maintain their normal performance levels i e 12 Mb s In order to achieve the fast data transfer rates of Hi Spee...

Страница 40: ...y ordered or delayed frames What Is The Difference Between FireWire 400 And FireWire 800 Essentially the main difference between the two in terfaces is speed FireWire 800 effectively doubles the bandw...

Страница 41: ...FireWire 800 devices will still operate via the original FireWire 400 port However to connect a FireWire 800 device to a FireWire 400 port a specific adapter cable must be used Two types of FireWire...

Страница 42: ...Check with the Administrator to make sure you are registered and that you are using the correct finger You might also try cleaning the sensor with a dry soft cloth or disconnecting and reconnecting th...

Страница 43: ...user can unlock the d2 SAFE drive It s very unlikely that this would happen First the biometry technology used is very safe and reliable Second each human has his own biological identity Third LaCie h...

Страница 44: ...new device If your user manual does not reflect the configuration of the product you purchased please check our website for the most current version of the user manual www lacie com 11 Troubleshootin...

Страница 45: ...he USB or FireWire driv ers been installed correctly and enabled Open Apple System Profiler and click on the Devices and Volumes tab If your device is not listed recheck the cables and try the other t...

Страница 46: ...s not running noticeably faster when con nected via Hi Speed USB 2 0 Is the drive connected to a USB port on your computer or to a USB hub If your drive is connected to a USB port or hub this is norma...

Страница 47: ...system requirements for use with this drive Check chapter 2 2 Minimum System Requirements for more information Is the drive s power supply con nected and turned on Make sure that the power supply is...

Страница 48: ...the computer off will automatically turn the drive off If you wish to power off the drive while it is connected to your computer first make sure that your computer is not accessing the drive and then...

Страница 49: ...hat the cable you are using has been properly certi fied The Hi Speed USB 2 0 cable that was shipped with your LaCie drive has been properly certified and tested to comply with USB standards The drive...

Страница 50: ...cal Support See chapter 12 Contacting Customer Support for details If you are having problems with your LaCie d2 SAFE Hard Drive see chapter 11 Troubleshooting Try the following things if the fingerpr...

Страница 51: ...rs Before You Contact Technical Support Information to Include in Email Correspondence Information Where to Find Information 1 LaCie d2 SAFE Hard Drive serial number Located on a sticker at the back o...

Страница 52: ...ie com fr contact LaCie Germany Contact us at http www lacie com de contact LaCie Italy Contact us at http www lacie com it contact LaCie Japan Contact us at http www lacie com jp contact LaCie Nether...

Страница 53: ...liers accept no liability for any loss of data during the use of this device or for any of the problems caused as a result LaCie will not under any circumstances be liable for direct special or conseq...

Страница 54: ...curves formed by the ridges on a fingertip especially such an impression made in ink and used as a means of identi fication GB Gigabyte Equivalent to 1000 megabytes MB Interface The protocol data tra...

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