Troubleshooting
page 25
LaCie d2 U&I AIT Drive
The Problem
Questions to Ask
Possible Solutions
The drive does not run at USB 2.0 speeds
This is normal. At the time of when
connected to a USB port on a Mac.
publication (June 2002), your LaCie
AIT U&I drive is not supported by
Mac for USB 2.0 operation. You can
still use the USB port on your Mac,
but you will be limited to USB 1.1
speeds and performance. To get better
speed and performance, you should
use the FireWire port.
The drive will not accept a tape cartridge. Is there a tape already in the drive?
Check the Tape LED on the front panel
of the drive. If it is lit, a tape is
already loaded. Eject the loaded tape,
then insert the tape you wish to load.
Are you using the correct tape format?
Your drive will only accept Sony AIT
tapes. Other tapes are not compatible
and will not work. See
page 7
for a
complete list of compatible Sony
AIT tapes.
Is the drive faulty?
Turn the drive off, wait 5 seconds,
then turn it back on. Observe the
drive during its normal power on
sequence: if the LEDs do not light,
check the power supply cable; if the
LEDs light normally, but the cartridge
is still not accepted, the drive may be
defective. E-mail your local LaCie
Technical Support department.
A tape is stuck in the drive and cannot
Turn the power to the drive off. Hold
be ejected.
the Eject button down and turn the
power to the drive back on. Continue
to hold the Eject button while the drive
attempts to eject the tape. If the tape
will still not eject after using this
method, return the drive to LaCie
Technical Support for warranty repair.
