English
30 EN
Direct action by the customer
Before calling service personnel, to avoid unnecessary expense, check whether the machine problem corresponds to
one of the cases listed below.
28. Defects - Malfunctions
PROBLEM
CAUSE
SOLUTION
The coffee machine does not work
and the display (
16
) is blank.
No electricity supply.
Check the electricity supply.
Check the position of the main switch
(
1
).
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11
). Underpan gasket dirty with coffee.
Clean using the special brush provided.
Coffee dispensing time too short.
Coffee ground too coarse .
Coffee too old.
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Use new coffee.
Coffee drips out of machine.
Filter holes blocked or filter holder
(
11
) outlet hole dirty.
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Clean.
Use a coarser grind.
Loss of water under the machine.
Discharge well clogged up.
Discharge basin hole blocked.
Clean.
Clean.
Machine heated up, but it does not
dispense coffee.
Water supply or water softener tap
closed.
No water in system.
Open the taps
Wait until water is available or call a
plumber.
The automatic level-control devices
remain in operation.
Same causes as above.
Same solution as above.
Messages in explicit mode
MESSAGE
POSSIBLE CAUSES: when the message is
visualized
VERIFICATIONS
Machine cold
Please wait
This message will appear on the display if any
dispensing icon is pressed every time the machine
is turned on until the service boiler pressure falls
below the pre-set working pressure.
When the service boiler reaches the pre-set
pressure, the message automatically disappears.
Service
needed
This message is displayed when the machine
requires the periodic maintenance intervention. In
order to eliminate temporary the message, keep
pressed
(
24
) key for approximately 8 seconds.
The message will reappears in the successive
relighting of the machine with the main switch.
Contact the authorized technical department. The
message will be displayed until the service will be
carried out.
Softener
This message is displayed when the softener
resins need to be regenerated. (Follow the
instructions on softener maintenance).
Once regeneration has been completed, keep the
(
24
) key pressed for
approximately 8
seconds
to cancel out the message.
Machine in
stand-by
This message is displayed when the machine
switch ON/OFF has been programmed. The
message indicates that the machine is switch-off
and is in stand-by status.
Refer to the Technician’s Manual to see how to
program the switch ON/OFF of the machine.
Press the "STOP/Coffee continue" key to force
the machine on.
Messages
about washings
Please consult this manual at the "Cleaning op-
erations ".
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