Appendix
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Repair and Delivery Support
An after-sales service membership program on
a monthly basis called "Repair and Delivery
Support" is available for using your au portable
terminal for a long time without worries. This
service expands coverage for many troubles
including malfunction, theft and loss. For the
monthly fee and details of this service, check
on the au homepage.
https://www.au.com/mobile/service/kosho-
funshitsu/
◎ You can apply for membership only at the time of
purchasing your au portable terminal.
◎ Once you cancel the membership, you cannot
reapply for it until you purchase an au portable
terminal next time.
◎ Note that when changing the model or purchasing
an extra portable terminal, this service only covers
the most recently purchased au portable terminal.
◎ When an au portable terminal is handed over to you
or someone else, the "Repair and Delivery Support"
membership is also handed over to the successor
of the portable terminal.
◎ When you get a new au portable terminal by
changing the model, purchasing an extra portable
terminal, etc., the "Repair and Delivery Support"
membership for the old au portable terminal is
automatically canceled.
◎ Service contents are subject to change without
notice.
■
au IC Card
The au IC card is lent to you by au. In case of
loss or damage, the card will be replaced at
your expense. When malfunction is suspected,
or in case of theft or loss, contact an au shop
or TOYOTA's shop dealing in au.
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