Appendix
Trouble
Detail
Page
Camera does
not operate
Is the battery low?
P. 64
Is the product or the
battery at a normal
temperature? The
product may stop
functioning if at a high/
low temperature.
P. 29
位置検索サポート (Find Missing
Device Service)
You can use 位置検索サポート (Find Missing
Device Service) to have the Customer Service
Center find your au phone's approximate
location or lock the screen if misplaced or lost.
* You need to subscribe au Smart Support, au Smart
Pass, au Smart Pass Premium, or Repair and Delivery
Support to use the service. Using the remote lock
service is free of charge.
■
Calling the Customer Service
Center and Searching Location or
Remotely Locking/Unlocking the
Product
From a fixed-line phone,
0077-7-113
(toll
free)
From an au cell phone,
113
without area code
(toll free)
Business hours: 24 hours (7 days a week)
•
Follow voice guidance to complete procedure.
■
Switching Location Search
Setting
The locationing setting on the product is preset
to "Allow" to allow it to be found.
You can switch the locationing setting to
"Disallow" in the following operations.
1
From the standby screen, press
k
→ [Settings] → [More settings] →
[Location]
2
[Find Missing Device Service] →
[Allow]/[Disallow]
139
