AMP’D LIVE
Need Help?
PAGE 42
Need Help?
Here are some suggestionf for getting help
with your Amp'd Mobile phone.
FAQ's
Here are a few commonly asked questions
and answers:
Is there a quick way to get back to the
Amp'd Live or MyStuff main menu?
• Select
Menu
→
Home
.
How do I finish a download that was
interrupted?
1.
Go to
Amp'd Live
.
2.
Select
Menu
→
My Account
→
Pending Download
.
Why can't I get into The Vault?
You must be at least 18 years old and have
a PIN code to enter The Vault. If you didn't
provide age verification when you
activated your phone, or you turned 18
since you purchased your phone, contact
Amp'd Mobile Customer Care to arrange
for age verification and to get a PIN code.
Why can't I send stuff to a friend?
Make sure your friend is on the Amp'd
Mobile network. You can't send ringtones,
pictures, videos, or any of the items you
download to anyone outside the Amp'd
Mobile network. You can still send pictures
you take with the built-in camera.
I picked Rental/Stream, why can't I restart
or replay the item?
You can view or play
Rental/Stream
items
only once. It's just like a pay-per-view movie
from your cable or satellite service. If you
want to use an item more than once,
select
Download
instead.
How do I edit my playlists?
Although you can play the playlists you
create on your computer from your phone,
you can't change them on your phone.
You can edit only the built-in MyList playlist
from your phone. You need to edit your
other playlists on your computer and then
put an updated copy on your phone.
Where can I see details about an item?
1.
Go to
MyStuff
.
2.
Select the item which details you want
to see.
3.
Select
Menu
→
Properties
.
How do I cancel a subscription?
1.
Go to
MyStuff
→
Subscription
.
2.
Select the subscription you want to
cancel.
3.
Press
Menu
→
Unsubscribe
.
4.
Press
OK
to confirm cancellation.
Get Help Online
To get help online, go to
www.ampdmobile.com. <<NEED INPUT
HERE.>>