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TracPhone V11-IP Installation Guide

1

mini-VSAT Broadband

SM

System with Integrated CommBox

TM

Modem

KVH, TracPhone, CommBox, IP-MobileCast, and the unique light-colored dome with dark contrasting baseplate are trademarks, and

mini-VSAT Broadband is a service mark, of KVH Industries, Inc. All other trademarks are property of their respective companies.

The information in this document is subject to change without notice. No company shall be liable for errors contained herein.

TracPhone V11-IP is protected by U.S. patent #8,866,564. © 2013-2016 KVH Industries, Inc., All rights reserved.

54-0905 Rev. F

This guide explains how to install the TracPhone V11-IP mini-VSAT Broadband satellite
communications system. Operation instructions are provided in the Quick Start Guide.

Installation Steps

CAUTION - RF Radiation Hazard

Who Should Install the System?

To ensure a safe and effective installation, only a KVH-certified technician should install the
TracPhone system. To find a technician near you, visit

www.kvh.com/wheretogetservice

.

Technical Support

1.

Inspect Parts and Get Tools ................. 3

2.

Plan the Antenna Installation .............. 4

3.

Plan the ICM Installation...................... 7

4.

Prepare the ICM..................................... 8

5.

Mount the ICM ...................................... 9

6.

Prepare the Antenna Site.................... 10

7.

Prepare the Antenna Cables .............. 11

8.

Rig and Hoist the Antenna................. 15

9.

Wire the Antenna ................................ 16

10.

Mount the Antenna ............................. 19

11.

Prepare the Data Cable ....................... 21

12.

Wire the ICM.........................................23

13.

Connect Power......................................25

14.

Turn On the System .............................27

15.

Update the System Software...............28

16.

Customize the Web Interface..............29

17.

Set Up No-Transmit Zones .................30

18.

Set Up Tracking Avoidance Zones ....32

19.

Test the System .....................................33

20.

Configure the Network .......................34

21.

Connect Voice Line Equipment..........41

22.

Educate the Customer..........................42

The antenna transmits radio frequency

(RF) energy that is potentially harmful.

While the system is powered on, make

sure everyone stays more than 42 feet

(13 m) away from the antenna. As

shown in the illustration, this distance

increases to 101 feet (31 m) if a person

is more than 6.5 ft (2 m) above the

plane of the antenna’s base.

North/South America, Australia:

Phone: 1 866 701-7103

(U.S. only)

Phone: +1 401 851-3806
Email: [email protected]

Europe, Middle East, Asia, Africa:

Phone: +45 45 160 180
Email: [email protected]

42 ft (13 m)

-24°

6.5 ft (2 m)

101 ft (31 m)

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Содержание TracPhone V11IP

Страница 1: ...KVH Industries Inc Installation Guide TracPhone V11IP ...

Страница 2: ...om wheretogetservice Technical Support 1 Inspect Parts and Get Tools 3 2 Plan the Antenna Installation 4 3 Plan the ICM Installation 7 4 Prepare the ICM 8 5 Mount the ICM 9 6 Prepare the Antenna Site 10 7 Prepare the Antenna Cables 11 8 Rig and Hoist the Antenna 15 9 Wire the Antenna 16 10 Mount the Antenna 19 11 Prepare the Data Cable 21 12 Wire the ICM 23 13 Connect Power 25 14 Turn On the Syste...

Страница 3: ...ions to the equipment WARNING Risk of Explosion Do not operate the ICM or any other electrical device in an environment where flammable gases vapors or dusts are present In addition do not operate the ICM in an environment with a temperature outside its 5º F to 131º F 15º C to 55º C temperature range WARNING Risk of Electric Shock Failure to ground the TracPhone system properly to ship s ground wi...

Страница 4: ...ket torque ratchet capable of settings between 35 and 40 ft lbs 47 and 54 N m of torque Light hammer and center punch Adhesive tape Eye protection Shop towels Silicone sealant self vulcanizing tape or equivalent Two 75 RF coax cables F connectors and termination tools see page 11 Power cable see page 13 Heat gun for heat shrink Wire stripper terminal crimper Forehead light Radome Antenna KVH part ...

Страница 5: ...ong enough to withstand the weight of the antenna 240 lbs 109 kg excluding cables as well as other cumulative forces related to expected operating conditions such as ice snow wash down and maximum expected values of pitch roll and wind pressure including gusts Vibration of the mounting surface should measure less than 0 51 gRMS total and also less than 0 11 gRMS at the following resonant frequenci...

Страница 6: ... Steel Tubing 60 000 psi 415 MPa minimum yield Pedestal Height A 3 28 ft 1 m 6 56 ft 2 m 9 84 3 m Tube OD B 9 0 230 mm 8 0 203 2 mm 10 0 254 mm Tube Wall Thickness C 0 5 12 7 mm Brace Height D N A 5 56 ft 1 7 m 7 34 ft 2 24 m Brace OD E N A 3 0 76 2 mm 6 0 152 4 mm Brace Thickness F N A 0 25 6 35 mm 0 5 12 7 mm Brace Angle G N A 30 25 Figure 3 Pedestal and Brace Dimensions E F Brace Pedestal B C 1...

Страница 7: ... safe antenna location Mount the antenna as far away as possible from the radar and any high power radio transmitters The minimum safe distance and vertical separation between the antenna and the radar varies depending on the type and power level of the radar Using the table in Figure 5 mount the antenna at least the minimum distance away from the radar and maintain at least the minimum vertical s...

Страница 8: ...t 30 m of the antenna However you can order a longer data cable if necessary 150 ft 45 m KVH part no 32 1157 0150 200 ft 60 m KVH part no 32 1157 0200 300 ft 90 m KVH part no 32 1157 0300 Be sure the location provides adequate Wi Fi reception Do not install it in an area surrounded by metal or near any electrical devices that emit RF noise Side View Front View 19 00 48 26 cm 16 75 42 55 cm 3 49 8 ...

Страница 9: ... Figure 7 a Connect the serial data cable from the A1 jack to the A2 jack b Connect the straight through Ethernet cable from the B1 jack to the B2 jack Attach the Wi Fi Antennas Connect the two supplied Wi Fi antennas to the rear panel of the ICM see Figure 7 ICM A2 A1 B2 B1 Wi Fi Antenna x2 Figure 7 Jumper Cables Wiring and Wi Fi Antennas Prepare the ICM 4 ...

Страница 10: ...e ICM to a horizontal surface a Remove the six 6 32 screws and washers securing the two rack mount brackets to the front of the ICM see Figure 10 Remove the brackets b Attach the supplied strain relief bracket to the back of the ICM and attach the supplied L mounting brackets to the sides of the ICM using six supplied 6 32 screws and washers see Figure 11 c Mount the ICM to the vessel using fasten...

Страница 11: ...s Hole If Needed If you plan to route the antenna cables belowdecks through a hole directly underneath the antenna follow the steps below a Using the supplied template mark the location of the cable access hole in the center of the mounting hole pattern see Figure 12 b Cut out the 3 75 95 mm cable access hole in the location you marked in Step a Smooth the edges of the hole to protect the cables Y...

Страница 12: ... 20 07 mm 0 250 6 35 mm 0 375 9 53 mm 0 108 2 74 mm dia 0 870 22 10 mm RF cables must be rated for 75 not 50 Use only LMR 400 75 or LMR 600 75 cables Never use RG 6 Low quality poorly terminated or improperly installed RF cables are the most common cause of system problems Terminate all RF cables with high quality F connectors using the proper stripping crimping tools exactly to the manufacturer s...

Страница 13: ... 75 pigtail cables allowing the grease to diffuse and settle into the entire space within the connector see Figure 14 f Make sure the RF cable s connector is tightened all the way into the pigtail cable s feed thru adapter Then tighten it with a 7 16 torque wrench set to 20 in lbs g Seal the RF cable to pigtail connection using silicone sealant self vulcanizing tape or equivalent Then protect the ...

Страница 14: ...cable through the connector s nut and housing as shown in Figure 16 b Strip the jacket from the end of the power cable 7 8 22 2 mm Then strip back the insulation of all three wires between 1 4 6 mm and 5 16 8 mm c Connect the wires to the connector as shown in Figure 16 d Slide the housing over the connector and snap it into place e Tighten the nut onto the end of the housing Tighten to approximat...

Страница 15: ...end c Route the cables to the belowdecks equipment Be sure to always maintain the minimum bend radius in the RF cables see Figure 18 Later you will connect the data and RF cables to the ICM and the power cable to the vessel s AC power supply WARNING Do not connect the power cable to vessel AC power yet You will connect power in Step 13 on page 25 T X R X Foam Seal if necessary Data Power RF Pigtai...

Страница 16: ...ches Secure each hatch using the three hex latches d Secure the crane rigging to the antenna s four lift brackets see Figure 21 Be sure the rigging and crane are suitably rated to safely lift the 240 lbs 109 kg antenna e Carefully hoist the antenna to its mounting location WARNING Be sure no personnel stand underneath the antenna at any time while it is suspended in the air Take protective measure...

Страница 17: ...directly underneath the antenna see Cut Out the Cable Access Hole If Needed on page 10 follow these steps to attach the second foam seal to the base of the antenna a Clean and dry the bottom of the antenna b Peel off the paper backing from the second foam seal to expose the adhesive Align the foam seal so it is centered on the antenna see Figure 23 Then press the foam seal firmly onto the undersid...

Страница 18: ...the jacket of the TX pigtail cable along the wider segment at the base of the connector g Slide the rubber boot up the cable until it covers the entire connector and mates with the rubber washer This will protect the connection from the elements h Wipe off any excess grease from the cable i Repeat steps b h to connect the RX pigtail cable to the antenna Connect the Data Cable Connect the data cabl...

Страница 19: ...of and seal the cable access hole as required 13V 22KHz 18V 22KHz Power Data 13V 18V Label Label Label Label Label 6 32 Captive Screw and Washer x6 Cable Cover Foam Seals if needed Figure 26 Cable Cover Figure 27 Strain relief Service Loops Example Service Loops Deck Through deck Protection Gooseneck To ICM Belowdecks Welded or Bolted to Ship s Steel Structure Strain Relief The integrity and relia...

Страница 20: ... and a 1 2 13 lock nut from below see Figure 29 g Tighten the mounting bolts in a cross pattern until the four rubber feet on the baseplate are bottomed against the mounting surface KVH recommends that you tighten the nuts to between 35 and 40 ft lbs 47 and 54 N m of torque CAUTION Be sure to observe the safe handling instructions in the Material Safety Data Sheet MSDS provided with the anti seize...

Страница 21: ... 4 20 screws and washers supplied in the kitpack in place of the longer mounting bracket screws you removed in the previous step see Figure 31 k Make sure the power switch inside the antenna is set to the On position see Figure 32 l Close both antenna service hatches Secure each service hatch using the three hex latches Lift Bracket x4 1 4 20 x 1 5 Screw x8 Counter sunk Washer x8 1 4 20 Flat Washe...

Страница 22: ...cket outer most layer see Figure 33 Then twist off the severed length of the plastic jacket c Measure 6 15 cm back from the end of the cable At that point carefully pinch the cable braid to create a bulge Then using needle nose cutting pliers cut the braid along the center of this bulge see Figure 34 d Cut the cable s drain wire foil insulation and fiber to the same length so that their ends are f...

Страница 23: ...h see Figure 38 h Thread the data cable through the heat shrink tubing supplied in the kitpack Align the tubing so that the grounding sleeve protrudes slightly and is barely visible see Figure 38 i Begin heating the tubing to create a seal by applying heat and working from one end of the tubing in the same direction you heated the grounding sleeve j Strip a 1 4 6 mm length from the end of the grou...

Страница 24: ...ud s cover onto the base Be sure not to pinch any wires between the cover and the base f Plug the terminal strip connector into the rear panel of the ICM g Connect the data cable s ground wire attached to the grounding sleeve to the ground screw on the rear panel of the ICM see Figure 40 ICM Antenna Terminal Strip Connector 1 2 11 10 9 8 7 6 12 5 4 3 13 14 15 16 Blue White White Blue Brown White W...

Страница 25: ...ctor as shown in Figure 43 d Plug the terminal strip connector into the rear panel of the ICM Connect the RF Cables a Connect the RF coax cable labeled RX to the Rx RF jack on the back of the ICM see Figure 44 Hand tighten then tighten with a 7 16 torque wrench set to 20 in lbs b Connect the RF coax cable labeled TX to the Tx RF jack on the back of the ICM Hand tighten then tighten with a 7 16 tor...

Страница 26: ...nds that you install a suitable isolation transformer to supply single phase power to the antenna system and run a ground wire from the transformer to ship s ground In addition since ground fault protection devices cannot detect faults behind a transformer you will also need to install a ground fault monitoring device between the isolation transformer and the antenna system if ground fault protect...

Страница 27: ...und NOTE Consider installing an uninterruptible power supply UPS to avoid service interruptions during power outages and transitions to from shore power WARNING Failure to ground the TracPhone system properly to ship s ground will cause an unsafe floating ground condition risking damage to the antenna and electric shock potentially resulting in DEATH In a floating ground condition the difference b...

Страница 28: ...ee Figure 50 i Open a web browser on your PC and enter the following address http minivsat kvh Verify that the web interface appears in your browser If the web interface is not displayed enter the ICM s IP address you can find this address on the LCD go to Settings Network Settings IP Assignments and make sure your PC is configured for DHCP addressing see page 47 Power Button ICM Figure 48 Power B...

Страница 29: ...using the TracPhone V11 IP web interface However you can also update the software using the mini VSAT iPhone iPod Touch app a USB drive or if the system is activated via the antenna s Internet connection airtime charges may apply Details are available in the Help www kvh com v11iphelp a Click Choose File b At the Login window enter the default password password c Click Browse and navigate to the f...

Страница 30: ...Vessel Name The vessel name is displayed on the home page and in all support communications Follow these steps to enter the correct vessel name a At the TracPhone V11 IP web interface click the Settings tab Then click Account b In Vessel Name click Edit c Enter the vessel name see Figure 54 Then click Save Settings Assign Phone Line Name s The phone line names are displayed on the home page and in...

Страница 31: ... outer boundaries of the zone s relative to the antenna s forward arrow which should be pointing toward the bow see Figure 57 b Determine the necessary elevation range for each no transmit zone s see Figure 58 NOTE Each no transmit zone must span at least 5 in both azimuth and elevation Azimuth Range 080 015 Figure 56 Example of No Transmit Zone Azimuth Range Antenna 000 180 090 270 135 225 315 Fo...

Страница 32: ...see Figure 59 f Enter the azimuth and elevation ranges for Zone 1 g If you need to set up a second zone select Zone 2 from the drop down menu then enter the azimuth and elevation ranges for Zone 2 h Click Save Settings i At the confirmation message click Save Figure 59 No Transmit Zones Page of Web Interface Continued Set Up No Transmit Zones 17 ...

Страница 33: ...ransmit zone must span at least 5 in both azimuth and elevation c At the TracPhone V11 IP web interface click the Settings tab Then click Tracking Avoidance Zones d Click Edit e Enter the azimuth and elevation ranges for Zone 1 Then select the Enabled check box see Figure 60 f Set up any additional zones by selecting a zone number from the drop down menu and repeating step e for the selected zone ...

Страница 34: ...ser http test minivsat net Verify that the Welcome page appears indicating good communications between the TracPhone system and the land based hub see Figure 63 e Turn on all other electronic equipment above deck within the proximity of the antenna Verify that the system continues to operate without any degradation in performance f Fill out the Installation Checklist provided in the Customer Welco...

Страница 35: ... Configuration drop down menu Then click Save see Figure 65 and Figure 66 d At the confirmation message click Save e Follow the additional instructions on the following pages for your chosen configuration Standard Go to page 35 Static IP Go to page 36 Crew Go to page 37 Dual Dome Go to page 38 Figure 64 ICM Ethernet Ports and Wireless Access Point User Ethernet ICM 1 2 3 4 Wi Fi Figure 65 Selectin...

Страница 36: ...ess c Make sure all computers are configured for DHCP addressing see page 47 Devices connected to the ICM via Ethernet cables or Wi Fi will receive IP addresses from the ICM via DHCP see Figure 68 The ICM serves as a router NOTE By default the ICM has a gateway of 192 168 5 1 and assigns IP addresses in the 192 168 5 100 200 range If this configuration conflicts with an existing onboard network yo...

Страница 37: ...gure the device s TCP IP properties according to the instructions KVH will provide in an email upon fulfilling the static IP request d Connect all other non static IP computers and or network devices to User Ethernet ports 1 3 and Wi Fi as required These ports and the built in WAP provide direct Internet access without a user login Follow the steps in Standard Configuration on page 35 Figure 69 St...

Страница 38: ...hese additional steps to configure the network a Connect the Crew computers and or network devices to the User Ethernet ports on the ICM that are designated Crew LAN These ports require a user login Follow the steps in Standard Configuration on page 35 b Connect the Operations computers and or network devices to the User Ethernet ports on the ICM that are designated Ops LAN if any These ports prov...

Страница 39: ...er 192 168 0 10 and not minivsat kvh to access the secondary system s web interface d Connect your laptop to the primary system At the web interface select the Dual Dome Primary network configuration e Connect an Ethernet cable from any User Ethernet port on the secondary system s ICM to User Ethernet port 4 on the primary system s ICM see Figure 74 f Connect the customer s computers and or networ...

Страница 40: ...ue name for the vessel network Protocol Select either 802 11b or 802 11g Security Select either security type WPA2 or WEP 128 bit Password Passphrase If you selected WPA2 enter a password between 8 20 characters If you selected WEP enter a passphrase must be 13 characters Channel Keep the default or select any channel for wireless communications d At the confirmation message click Save Figure 75 W...

Страница 41: ... about installing and configuring the Media Server Optional CommBox Software CommBox software extends the system s network capabilities Two options are available Standard Bundle Provides least cost routing onboard firewall web caching web image compression ad removal and URL and content filtering Enterprise Bundle Adds automated file transfers differential synchronization mail relay server web mai...

Страница 42: ...s a dedicated phone line for crew members and charter passengers to place ship to shore voice calls using prepaid calling cards Refer to the instructions provided with the accessory to connect it to the TracPhone system ICM Voice Lines Bridge Phone 1 2 Officers Phone Figure 79 Connecting Vessel Phones Example The second phone line is optional an additional monthly fee applies If the customer has n...

Страница 43: ...e masts trees buildings and bridges see Figure 82 Dirt buildup on the radome can also affect communications The vessel must be located within the coverage area of the satellite see www kvh com minivsatmap The system must be activated for mini VSAT Broadband service see www kvh com mvbservice Data usage and overage alerts via email and text message as well as user logins and their associated data a...

Страница 44: ... end of the cable using a pair of needle nose pliers see Figure 85 Also make sure the center conductor is centered within the cable 3 Place the heat shrink sleeve and metal ferrule onto the cable see Figure 86 4 Insert the end of the cable into the 1 end of the ST 400EZ stripping tool see Figure 87 Then rotate the tool clockwise around the cable until the tool turns easily The end of the cable sho...

Страница 45: ...the tool turns easily This removes the cable jacket from the end of the cable exposing the braid and dielectric see Figure 90 7 Using the DBT 02 tool deburr and chamfer the center conductor see Figure 91 Avoid nicking the aluminum tape covering the dielectric Figure 88 Removing Plastic Residue Figure 89 Stripping the Cable Jacket Figure 90 Cable Stripped Exposing Dielectric Figure 91 Deburring the...

Страница 46: ... connector shoulder see Figure 95 Make sure there are no exposed strands of braid with the ferrule in place Figure 92 Flaring the Braid Figure 93 Pushing On the Connector A common installation failure occurs when the connector is not seated properly onto the cable In these cases the cable s center conductor does not fully engage the electrical contacts inside the connector To ensure full engagemen...

Страница 47: ...ace see Figure 97 When you are done the heat shrink should extend from the rear of the connector to the cable jacket This forms a weather tight seal 15 Using a multimeter or similar device check the continuity of the cable 16 Ensure the center conductor pin measures between 0 20 and 0 28 5 7 mm in length to ensure proper engagement with the mating connector see Figure 98 Figure 96 Crimping the Fer...

Страница 48: ...ttings Network Internet Ethernet Network and Sharing Center 3 In Network and Sharing Center click the Ethernet link for the Ethernet connection you are using 4 In the Ethernet Status dialog box click Properties If this screen doesn t appear just skip to Step 5 5 In the Ethernet Properties dialog box on the Networking tab select Internet Protocol Version 4 and then click Properties 6 In the Interne...

Страница 49: ...Status dialog box click Properties If this screen doesn t appear just skip to Step 5 5 In the Ethernet Properties dialog box on the Networking tab select Internet Protocol Version 4 and then click Properties 6 In the Internet Protocol Properties dialog box select Obtain an IP address automatically and Obtain DNS server address automatically see Figure 100 Then click OK 7 In the Ethernet Properties...

Страница 50: ...ng 4 In the Local Area Connection Status dialog box click Properties If this screen doesn t appear just skip to Step 5 5 In the Local Area Connection Properties dialog box click the Networking tab select Internet Protocol Version 4 and then click Properties 6 In the Internet Protocol Properties dialog box select Obtain an IP address automatically and Obtain DNS server address automatically see Fig...

Страница 51: ...ox click the General tab Then click Properties If this screen doesn t appear just skip to Step 5 5 In the Local Area Connection Properties dialog box click the General tab select Internet Protocol TCP IP and then click Properties 6 In the Internet Protocol TCP IP Properties dialog box click the General tab Then select Obtain an IP address automatically and Obtain DNS server address automatically s...

Страница 52: ...es click Network 3 In the Network dialog box select Ethernet then set the following Location Automatic Configure IPv4 Using DHCP 4 Click Apply 5 Restart the computer Figure 103 Macintosh OS X Network Preferences Continued Configuring Computers for DHCP B Appendix ...

Страница 53: ...en White White Green Blue White White Blue Brown White Orange Red Red Orange Terminal Strip Connectors NMEA 0183 Talker customer supplied Data TxRF RxRF A B Red Black White Gray Gray White Ground A2 A1 B2 B1 1 2 11 10 9 8 7 6 12 5 4 3 13 14 15 16 1 2 To Antenna NMEA Vessel PC Vessel Phone Voice Line 1 User Ethernet 1 GPRS 24 VDC Common Green Red Red Green Grounding Sleeve Ship s Heading and or Pos...

Страница 54: ...54 0961 Rev A ...

Страница 55: ... 847 3327 Fax 1 401 849 0045 E mail info kvh com KVH Industries A S EMEA Headquarters Kokkedal Denmark Tel 45 45 160 180 Fax 45 45 160 181 E mail info emea kvh com KVH Industries Pte Ltd Asia Pacific Headquarters Singapore Tel 65 6513 0290 Fax 65 6472 3469 E mail info apac kvh com ...

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