7.2
Fault-finding
The table below should be regarded as a “First-aid” box. Depending on the conditions in your installation,
there may be a wide variety of reasons for the fault. In multi-axis systems there may be further hidden cau-
ses of a fault. Our customer support can give you further assistance with problems.
Fault
possible causes
Measures to remove the fault
HMI message:
communication
fault
— wrong cable used
— cable plugged into wrong position in
servo amplifier or PC
— wrong PC interface selected
— use null-modem cable
— plug cable into the correct sockets on
the servo amplifier and PC
— select correct interface
F01 message:
heat sink
temperature
— permissible heat sink temperature ex-
ceeded
— improve ventilation
F02 message:
overvoltage
— regen power is insufficient. regen power
limit was reached and the regen resistor
was switched off. This causes excessive
voltage in the DC Bus link circuit.
— supply voltage too high
— shorten the braking time RAMP or use
an external regen resistor with a higher
power rating and adjust the regen power
parameter
— use mains transformer
F04 message:
feedback unit
— feedback connector not inserted
— feedback cable is damaged
— check connector
— check cable
F05 message:
undervoltage
— supply voltage not present or too low
when servo amplifier is enabled
— only enable the servo amplifier when the
mains supply voltage has been switched
on delay > 500 ms
F06 message:
motor tempera-
ture
— motor thermostat has been activated
— feedback connector is loose or break in
feedback cable
— wait until motor has cooled down, then
check why it became so hot
— tighten connector or new feedback cable
F07 message:
aux. voltage
— the aux. voltage produced by the servo
amplifier is incorrect
— return the servo amplifier to the manu-
facturer for repair
F08 message:
motor runs away
(overspeed)
— motor phases swapped
— feedback set up incorrectly
— faulty connection to feedback unit
— correct motor phase sequence
— set up correct offset angle
— check connector
F11 message:
brake
— short-circuit in the supply cable for the
motor-holding brake
— motor-holding brake is faulty
— fault in brake cable
— no brake connected, although the brake
parameter is set to "WITH"
— remove short-circuit
— replace motor
— check shielding of brake cable
— brake parameter set to "WITHOUT"
F13 message:
int. temperature
— permissible internal temperature excee-
ded
— improve ventilation
F14 message:
output stage
fault
— motor cable: short-circuit/ground short
— motor has short-circuit / ground short
— output module is overheated
— output stage is faulty
— short-circuit / short to ground in the ex-
ternal regen resistor
— replace cable
— replace motor
— improve ventilation
— return the servo amplifier to the manu-
facturer for repair
— remove short-circuit / ground short
F16 message:
mains BTB/RTO
— enable was applied, although the supply
voltage was not present.
— at least 2 supply phases are missing
— only enable the servo amplifier when the
mains supply voltage is switched on
— check electrical supply
F17 message:
A/D converter
— error in the analog-digital conversion,
usually caused by excessive EMI
— reduce EMI, check screening and
grounding
68
SERVO
STAR
®
400 Installation Manual
Appendix
07/05
Kollmorgen
Содержание SERVOSTAR 400
Страница 31: ...3 4 4 Connector assignments SERVOSTAR 400 Installation Manual 31 Kollmorgen 07 05 Installation...
Страница 59: ...5 3 2 3 Status display on the master SERVOSTAR 400 Installation Manual 59 Kollmorgen 07 05 Setup...
Страница 62: ...This page has been deliberately left blank 62 SERVOSTAR 400 Installation Manual Setup 07 05 Kollmorgen...
Страница 73: ...This page has been deliberately left blank SERVOSTAR 400 Installation Manual 73 Kollmorgen 07 05 Appendix...