7-6
A-61601 June 2012
Error codes
Use the table below as a guide to check possible solutions to problems
you may encounter when using the
Kodak
Picture Saver Scanning
System.
Error Code Message
Description
Access to destination folder XXXX could not
be set exiting the application.
Verify that there is a valid Target_Path for the scanned
photos in the PrintScan.ini file.
Burn CD/DVD and Burn Picture CD buttons
are disabled.
Run as Administrator or have the administrator give
limited rights users permission to burn CD/DVDs. Refer
to Chapter 7,
Application Configuration
.
10, 11, 12,
23
Failure to communicate with the scanner.
Please retry. If this error persists, please
contact Support with error code XX.
Verify that the Picture Saver System Scanner is
attached, turned on and the green LED is on and steady.
If the error persists, contact Kodak Service.
105, 106,
107, 108,
109
Failure to communicate with the flatbed
scanner. Please retry. If this error persists,
please contact support with error code 10X.
Verify that the flatbed is attached properly to the batch
scanner. If the error persists, contact Kodak Service.
110, 111,
112, 113,
114
Image Cleaner Tool failure. Please retry. If
this error persists, please contact support
with error code 11X.
Contact Kodak Service.
186
System configuration error. Please contact
Kodak support. Exiting....
If the problem persists, contact Kodak Service.
1001
Error Code: 1001. Installation error. Could
not fetch image processing defaults. Please
check PrintScan.ini. Exiting...
Verify that a valid PrintScan.ini file exists. Reinstall the
Kodak
Picture Saver Scanning System. Refer to
Chapter 2,
Installation
.
1002
Error Code: 1002. Could not read image
processing defaults from scannerprofile.
Continuing with default settings.
Verify that a valid scannerprofile file exists. Reinstall the
Kodak
Picture Saver Scanning System. Refer to
Chapter 2,
Installation
.
1003
Error Code: 1003. Scanner driver version
incorrect. Refer to
Kodak
Picture Saver
Scanning System User’s Guide, Chapter 7
for more information.
The Picture Saver Scanning System software does not
support the installed Scanner drivers. Do not install
other drivers for the Picture Saver Scanning System. To
re-install the scanner drivers, turn off the scanner and
uninstall the scanner driver, then reinstall the
Kodak
Picture Saver Scanning System Software CD. Reboot
the PC then power on the Picture Saver System
Scanner. This will re-install the correct version of the
Scanner drivers.
1004
Error Code: 1004. Product Registration was
not completed successfully. Refer to the
Kodak
Picture Saver Scanning System
User’s Guide, Chapter 7 for more
information.
Verify that you have a good Internet connection.
Retry Product Registration. If the problem persists,
contact Kodak Service.
1005
Error code: 1005. Error writing to file
PrintScan.ini.
Verify that a valid PrintScan.ini file exists. Reinstall the
Kodak
Picture Saver Scanning System. Refer to the
section entitled “Application configuration” in this
chapter.
1006
Error code: 1006. There was a printer error.
Make sure that your printer is properly installed and
connected.
1007
Error code: 1007. Photo Selector
Registration was not completed successfully.
Refer to the
Kodak
Picture Saver Scanning
System User Guide Chapter 7 for more
information.
Verify that you have a good Internet connection. Retry
Photo Selector Accessory Registration. If the problem
persists, contact Kodak Service.
Содержание PS80 Series
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