45
Troubleshooting
AZURA® Detector DAD 6.1L, DAD 2.1L, MWD 2.1L Instructions, V6700
System message
Problem and solution
H
”HAL lamp does not
start” (DAD 6.1L)
Switch the lamp on. In case the error shows
again, restart the device.
In case no improvement shows, replace the
lamp.
I
“Instrument busy”
3D data is being collected while scanning, leak
sensor or cover are processing earlier inputs.
Wait until the device has completed the
process.
“Instrument in stan-
dalone mode”
Command can not be executed in local opera-
tion (only in remote operation)
“Instrument in
standby mode”
Command not allowed during standby mode.
“Instrument not
vali dated”
Data acquisition or simple scans can not be exe-
cuted, if the system has not been validated.
”Instrument remote
controlled”
This entry is not executable. Quit software.
L
“Lamp cover open”
The lamp cover was mounted incorrectly or the
micro switch is malfunctioning.
Mount the lamp cover. In case the system mes-
sage repeats itself, inform the Technical Support
of KNAUER.
“Lamp not
installed”
GLP data can not be read and lamp operation
can not be executed, as the lamp (D2 or halo-
gen) has not been installed.
“Lamps off”
Command can not be executed, as the lamps
are being switched off.
“Lamp supply is not
available”
Power supply of lamp has not been installed or
does not react.
“Lamp supply
tem perature limit
exceeded”
The upper temperature limit for power supply of
lamp was exceeded.
“Lamp unit
tempe rature limit
excee ded”
The upper temperature limit for lamp unit was
exceeded.
“Lamp unit tempe-
rature sensor failed”
Temperature sensor of lamp unit was not found
or does not react.
“Leak sensor failed”
Switch the device off and then on.
If the leak sensor is still not present, contact the
Technical Support of the manufacturer.
Leak sensor was not found or does not react.
“Leak was
detected”
Switch off the device. Remove the leak and start
the device afterwards.
