MY20K10-02_1.0_10.11.2020
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Troubleshooting, fault clearance and repair
9.1.6
Lighting does not work
9.1.7
Other errors
9.2
Repair
Special knowledge and tools are required for
many repairs. That is why only a specialist dealer
may perform repairs such as:
• Replacing tyres and rims
• Replacing brake pads and brake linings
• Replacing and tensioning the chain.
9.2.1
Original parts and lubricants
The individual S pedelec parts have been
carefully selected and matched to one other.
Only original parts and lubricants must be used for
maintenance and repair.
The constantly updated accessory approval and
parts lists are in Section 11 Documents and
Drawings.
Observe the operating instructions for the new
components.
9.2.2
Replacing the lighting
Only use components of the respective power
class for replacement.
9.2.3
Adjusting the headlight
The
headlight
must be set, so that its light beam
shines on the road 10 m in front of the
S pedelec.
Symptom
Cause
Remedy
The front light or rear light
does not go on, even
when the switch is
pressed.
The basic settings in the electric drive
system have probably been configured
incorrectly. The light is defective.
1
Take the S pedelec out of service immediately.
2
Contact your specialist dealer.
Table 23: Error solution for battery
Symptom
Cause
Remedy
Two beeps will sound if a
switch is pressed but the
switch cannot be
operated.
Pressed switch mode has been
deactivated.
This is not a malfunction.
Three beeps are
sounded.
A fault or warning has occurred.
This occurs when a warning or an error is shown on the
display screen. Follow the instructions for the code indicated
on screen in Section 6.2 System Messages.
When you use an
electronic gear shift, you
can feel that pedal
assistance becomes
weaker when the gear is
changed.
This is because the computer sets the
pedal assistance to the optimum level.
This is not a malfunction.
A noise can be heard
after switching.
Contact your specialist dealer.
It is normal to hear a
noise coming from the
rear wheel when cycling
as normal.
The gear shift setting may not have
been made properly.
Contact your specialist dealer.
If you stop the S pedelec,
gear transmission does
not switch to the position
pre-configured in the
functional feature.
You may have applied too much
pressure onto the pedals.
It is easier to change gears if you press onto the pedals gently.
Table 24: Error solution for battery
