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MY20K10-02_1.0_10.11.2020
68
Troubleshooting, fault clearance and repair
9.1.5
Display errors
Fluid is leaking from the
battery.
1
Move away from the battery immediately.
2
Contact the fire service immediately.
3
Observe all the safety instructions in Section 2 Safety.
There is an unusual smell.
1
Move away from the battery immediately.
2
Contact the fire service immediately.
3
Observe all the safety instructions in Section 2 Safety.
Fumes are emitted from
the battery.
1
Move away from the battery immediately.
2
Contact the fire service immediately.
3
Observe all the safety instructions in Section 2 Safety.
Symptom
Cause
Remedy
Table 21: Error solution for battery
WARNING
!
WARNING
!
WARNING
!
Symptom
Cause
Remedy
No data are shown on the
monitor if you press the
on-off button on the
battery.
The battery charge level may be
insufficient.
1
Charge the battery.
2
Switch the power on.
Is the power switched on?
Keep the battery on-off button pressed down to switch on the
power again.
Is the battery charged?
If the battery is fitted to the S pedelec and is being charged, it
cannot be switched on. Stop the charging process.
Is the connector fitted to the power
cable correctly?
Check whether the power cable connector connecting the
motor unit to the drive unit has not disconnected. If you are not
sure, contact your specialist dealer.
A component may be connected which
the system is unable to recognise.
Contact your specialist dealer.
The gear level is not
shown on the display
screen.
The gear level is only shown if the
electronic gear shift is used.
Check whether the power cable pug has been disconnected. If
you are not sure, contact your specialist dealer.
The settings menu cannot
be opened while you are
riding.
The product is designed in such a way
that the settings menu cannot be
opened if the system detects that
someone is riding the S pedelec. This
is not a malfunction.
Stop the S pedelec and then adjust the settings.
The time display is
flashing "0:00".
The coin cell in the display has come to
the end of its service life.
Replace the coin cell in the display.
Table 22: Display error solution