When a still image is displayed for a long time, it may remain indistinctly on the screen after the picture has changed. Though the remaining
picture will disappear after a while, there may be a case that it remains for a long period depending on the length of time the still image was
displayed for. This is due to the characteristics of the LCD display and is not a malfunction.
Red spots, blue spots and green spots on the panel surface are a normal characteristic of LCD panels, and not a problem. The LCD panel is built
with very high precision technology; however, be aware that a few pixels may be missing or constantly lit.
The following symptoms are problems only when pictures or sounds are not played back normally.
A slight electric shock occurs when you touch the LCD panel.
The top and/or rear panel of the monitor becomes hot.
The monitor emits a cracking noise.
The monitor emits a mechanical noise.
Reset the De-log 3DLUTs, User 3DLUT, User 1DLUT, Re-calibrated 3DLUT from Menu - Color
Measurement - Reset.
The 3 warning bars will disappear if all the A/B/C are Green.
Troubleshooting
The following are not malfunctions.
Symptom
Probable cause and corrective action
Check AC input switcher on the rear side of the monitor.
Check DC input voltage or Battery voltage and capacity.
Press front "POWER" botton.
7
7
8
8
24
7
8
8
7
8
16
11, 12, 20
17, 18
17
19
Check and select the correct input video.
Check and confirm the video format is acceptable by the monitor.
Check the video source output condition and video cable connection.
Adjust volume level.
Plug off headphone socket to enable speaker.
Check the audio source output condition and cable connection.
Adjust picture adjustment knobs on the front panel.
Set Menu - System - Recall profile to "Default".
Check B/G/B/Mono mode, Focus assist mode, False color mode.
Re-calibrate the monitor.
Reset the 3DLUT cubes to factory cubes.
Set “Key Inhibit” in the Main Menu to “Off”.
A
B
C
Warning bars Display Green
Display Red
No problem
No problem
No problem
De-log 3DLUTs or User 3DLUT upload error.
User 1DLUT upload error.
Re-calibrated 3DLUT upload error.
Page
No power supply
No picture with the power on
No sound
Wrong color
Display 3 warning bars *1
Buttons do not work
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●
●
●
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23
*1 Display 3 warning bars
The monitor will display 3 warning bars if there’s error during 3DLUT uploading.
The 3 warning bars display green and red to indicate which 3DLUT file has error.
A B C
The solutions to common problems related to the monitor are described here. If none of the solutions presented here solve the problm, unplug
the monitor and consult an authorized dealer or service center.
