Juniper NETWORK AND SECURITY MANAGER NSMXPRESS, Быстрый старт

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Table 5: Network and Security Manager Publications (continued)
Description Book
Provides complete syntax and a description of the Simple Object
Access Protocol (SOAP) messaging interface to NSM. Network and Security
Manager API Guide
Provides the latest information about features, changes, known
problems, resolved problems, and system maximum values. If the
information in the Release Notes differs from the information found
in the documentation set, follow the Release Notes.
Release Notes are included on the corresponding software CD and
are available on the Juniper Networks Website.
Network and Security
Manager Release Notes
Describes how to set up and manage the NSM appliances as a
central manager or regional server. NSMXpress and NSM3000
User Guide
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Technical product support is available through the Juniper Networks Technical Assistance
Center (JTAC). If you are a customer with an active J-Care or JNASC support contract,
or are covered under warranty, and need post-sales technical support, you can access
our tools and resources online or open a case with JTAC.
•
JTAC policies—For a complete understanding of our JTAC procedures and policies,
review the JTAC User Guide located at
http://www.juniper.net/us/en/local/pdf/resource-guides/7100059-en.pdf .
• Product warranties—For product warranty information, visit
http://www.juniper.net/support/warranty/ .
• JTAC hours of operation—The JTAC centers have resources available 24 hours a day,
7 days a week, 365 days a year.
Self-Help Online Tools and Resources
For quick and easy problem resolution, Juniper Networks has designed an online
self-service portal called the Customer Support Center (CSC) that provides you with the
following features:
• Find CSC offerings: http://www.juniper.net/customers/support/
• Search for known bugs: http://www2.juniper.net/kb/
• Find product documentation: http://www.juniper.net/techpubs/
• Find solutions and answer questions using our Knowledge Base: http://kb.juniper.net/
• Download the latest versions of software and review release notes:
http://www.juniper.net/customers/csc/software/
•
Search technical bulletins for relevant hardware and software notifications:
https://www.juniper.net/alerts/
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