Jolimark DP320, Руководство пользователя

Страница: 35 / 45

DP320 User's Manual
- 31 -
Phenomenon 4: The printer makes a strange noise, beeps once, and then abruptly stops
printing.
Solutions:
1. Turn off the printer and check for a paper jam, a ribbon jam, or other problems.
2. Let the print head cool. Then switch on and try to print again. If the printer still does not print
correctly, contact your dealer or a specified jolimark service center.
Phenomenon 5: The beeper sounds once and the ONLINE indicator is off.
Solutions:
An error has occurred. Turn off the printer and turn it on again.
1. Switch off the printer and power on again.
2. If the
ONLINE
lindicator stays on, check for a paper jam or ribbon jam. If it does, turn the
printer off and clear the jam.
3. If an error occurs when you switch between single sheets and continuous paper, make sure
the paper-release lever is in the correct position.
4. If the printer still does not work correctly, turn off the printer and contact your dealer or a
specified jolimark service center.
z
The print is faint or uneven
Phenomenon 1: Printed characters have parts missing at the top or bottom.
Solutions:
The ribbon cartridge may not be installed properly. See page 1.3.2.
Phenomenon 2: The printout is faint.
Solutions:
The ribbon may be worn out. Replace the ribbon as described on page 1.3.2.
z
The ribbon can not move smoothly.
Solutions:
The ribbon may be worn out. Replace the ribbon as described on page 1.3.2.
z
Dots are missing in printed characters or graphics
Phenomenon 1: A line of dots is missing in the printout.
Solutions:
The print head may be damaged. Stop printing and contact your dealer or a specified
jolimark service center.to have the print head replaced.
Phenomenon 2: Dots are missing in random positions.
Solutions:
The ribbon may be damaged. Replace a new one.
z
Printed characters are not what you expected
Phenomenon 1: The fonts or characters you sent with your software did not print.
Solutions:
Check whether the driver is correctly configured for your printer. For instructions, see
page 1.8.
Phenomenon 2: The font selected on the control panel can not be printed.
Solutions:
Your software may be overriding your control panel setting. Use the font setting in your
software program.
z
The print position is not what you expected
Phenomenon 1: The original print position is not correct or the bottom part of one page is
printed at the top of the next page.
Solutions:
1. It is also possible to adjust the loading position using the LF/FF button in the micro adjust mode.
To use micro adjust, see “
Micro-Adjust
” on page 2.2.2.