Joerns Support Surface
Arise
®
LAL Mattress Replacement,
Arise LAL Overlay, Arise 1000, Arise 1000EX
© 2009 Joerns Healthcare Inc. • 6110052 RevD • 09-0558
Joerns Healthcare 1_Art Direction_Joerns Beds_700 Series_UltraCare 8page
5/2007_Page 8 of 8
Joerns Healthcare Inc.
5001 Joerns Drive, Stevens Point WI 54481
(P) 800.826.0270 • (F) 800.457.8827
www.joerns.com • email: [email protected]
Joerns Healthcare, Inc. warrants the Arise mattress
replacement systems and overlays to be sold free
from defects in workmanship and materials, under
normal and proper use. Warranty periods vary.
Check with your customer care representative.
Damages arising from improper use will not be
covered by this warranty.
Improper use is defined as, but not limited to, those
caused by:
Burns
Use of improper chemical agents
Needle punctures, cuts or abrasions
Excessive loads
Staining
Negligent or excessive usage
Improper maintenance, handling and/or cleaning
Failure to use in the manner indicated in the
Arise user manual
Any modification, repair or alteration done to the
Arise that was not authorized in writing by Joerns
Healthcare will void this warranty.
Damage caused by use in unsuitable environmental
conditions, abuse or failure to maintain the product
in accordance with user and service instructions is
not covered.
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Parts
Joerns’ Arise contains various parts that wear from
normal use. Joerns Healthcare’s obligation under it’s
warranty is limited to supplying replacement parts,
servicing or replacing, at its option, any product
which is found by Joerns Healthcare to be defective.
When requested by Joerns Healthcare, parts
must be returned for inspection at the customer’s
expense. Credit will be issued only after inspection.
Service
Most service requests can be handled by the facility
Maintenance Department with assistance from the
Joerns Healthcare Product Service Department.
Most parts requested can be shipped next day air at
the customer’s expense.
Should a technician be required, one will be
provided by Joerns Healthcare, at our discretion.
Only the Joerns Healthcare Product Service
Department can dispatch authorized technicians.
Joerns Healthcare Warranty Program
for Joerns
®
Arise
®
Support Surfaces
Electronic Copy: Reference Only
