from Jayco, we have asked your dealer’s
service management to make the contact on
your behalf.
This is why you should always
talk to your dealer’s service management
first.
Most issues arise from misunderstandings
about
warranty
or
service
needs.
We
recognize that, on some occasions, you will
not be totally satisfied with a dealer’s decision
or actions. If this is the case, you should write
or call Jayco Customer Service. Our hours are
Monday – Friday, 8:00 a.m. – 5:00 p.m. EST
(closed holidays).
Please provide the following information:
0
Your name, location and phone number.
0
Your RV’s 17-digit vehicle identification
number (VIN).
0
Your date of purchase.
0
The name of the selling dealer.
#
If different from above, the contact
information for the RV repair facility
you are contacting Jayco to discuss.
0
A detailed description of the concern.
0
If applicable, the component description,
serial number and model number.
Mailing address
Shipping address
Jayco, Inc.
Jayco, Inc.
Customer Service
Customer Service
P.O. Box 460
100 Bontrager Drive
903 S. Main Street
Bldg 42 Door 4220
Middlebury IN 46540
Middlebury IN 46540
Phone (toll free)
(800) 283-8267
Phone (local)
(574) 825-0608
Fax (toll free)
(866) 709-9139
Brochure request
Parts email
Service email
Website
www.jayco.com
An important note
about alterations and warranties
Installations or alterations to the original
equipment vehicle as distributed by Jayco are
not covered by the Towable Limited Warranty.
The
special
body
company,
assembler,
equipment
installer
or
upfitter
is
solely
responsible for warranties on the body or
equipment and any alterations (or any effect of
the
alterations)
to
any
of
the
parts,
components, systems or assemblies installed
by Jayco. Jayco is not responsible for the
safety or quality of design features, materials
or workmanship of any alterations by such
suppliers.
U
PDATE
Y
OUR
C
ONTACT
I
NFORMATION
Help keep your contact information current so
that, in the event of a recall or customer
notification letter, you are notified. Please copy
and mail your completed "Change of Address
or Ownership, Stolen, Totaled or Destroyed"
form to Jayco.
If you purchased your RV as "used," include
proof of ownership (i.e., a copy of your bill of
sale, insurance policy, etc.).
T
HE
J
AYCO
T
RAVEL
C
LUB
All owners of Jayco RVs are
eligible for membership in the
Jayco Travel Club. The club
promotes family camping and
the active use of your RV with
others
who
have
similar
interests in the RV lifestyle.
One "International Rally" is held each year in
various locations around the United States and
Canada. In addition, the club offers a variety of
local and regional activities throughout the
year.
By belonging to the Jayco Travel Club, you will
find new ways to enjoy your RV and make
friends all across the country. For more
information please visit
www.jaycorvclub.com
or call 1-800-262-5178.
4
SECTION 1
WARRANTY & SERVICE
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