Symptom
Cause
Remedy
Check that the suction pipe is vacuum-
tight.
Provide valves and fittings in the suction
pipe with water seal.
The direction of rotation is wrong.
Change the motor rotation.
The inner components are suffering
from wear.
Replace the worn parts.
Density and/or viscosity of the pumped
liquid is too high.
Seek assistance
The flow rate stops after a period
of time.
The pump or suction/intake pipe is
blocked.
Clean the pipes.
The NPSH is too low.
Increase the liquid level.
Increase the suction pressure.
Reduce the resistance in the intake/
suction pipe. Change the course and
pipe size, open the shutoff valves, and
clean the filters.
Air is being sucked into the pipes.
Increase the liquid level.
Check that the suction pipe is vacuum-
tight.
Provide valves and fittings in the suction
pipe with water seal.
The inner components are suffering
from wear.
Replace any worn parts.
The density and/or viscosity of the
pumped liquid is too high.
Seek assistance.
The head is too low.
The back pressure and discharge
pressure are too low.
Throttle the discharge valve.
The speed is too low.
Increase the speed. Check the available
motor power.
Compare the speed of the motor with the
specified pump speed. See the rating
plate.
When you adjust the speed (frequency
transformet), check the reference value
settings.
The impeller diameter is too small.
Use a larger impeller. Make sure to
check the available motor power.
The pump and/or pipes are not com-
pletely filled with liquid.
Fill the pump and/or pipes with liquid.
Vent the pump and/or pipes.
The pump or suction/intake pipe are
blocked.
Clean the pipes.
There is an air pocked in the pipeline. Vent the pipeline.
Improve the path of the pipes.
The NPSH of the system is too low.
Increase the liquid level.
Increase the suction pressure.
Reduce the resistance in the intake/
suction pipe. Change the course and
pipe size, open the shutoff valves, and
clean the filters.
Air is being sucked into the pipes.
Increase the liquid level.
7.2 Operation troubleshooting
62
Model 3355 Installation, Operation, and Maintenance Manual
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