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ise smart connect KNX Hue
Frequently asked questions (FAQ)
Order No. 1-0002-003
Product Manual Page 52 (60)
8
Frequently asked questions (FAQ)
How can I find my ise smart connect KNX Hue's IP address?
Please read about this in Section 6.7.2
– Using the website of the device.
Which Hue Bridge version does the ise smart connect KNX Hue support?
The ise smart connect KNX Hue supports the Hue Bridge starting with API version 1.15.
Can I use more than one ise smart connect KNX Hue with a Hue Bridge?
Yes. In this case, each ise smart connect KNX Hue is only responsible for the lights configured
at its website.
Can I still operate my Hue lights with other apps, e.g. from my iPhone?
Yes. Use of the ise smart connect KNX Hue does not limit the operation of your Hue lights.
Changes, for example those you make using your smartphone, are forwarded to the KNX ac-
cordingly wherever possible.
Which actions in the Hue software cannot be simulated with KNX or are not understood
by KNX?
The ise smart connect KNX Hue cannot switch Hue scenes or alarm functions by itself. Option
logic modules or time clocks are required for this purpose.
Why do my KNX operating devices not generate the normal response in my Hue lights?
If the Hue lights can be operated using the official Hue application without any problems,
please check the LED display for your ise smart connect KNX Hue on the device to rule out
a fault (see Section 6.3.2
– LED status display in operation).
You are using a Hue Lux in your system and are not using Version 3.1 of the application
software. No systems which contain a Hue Lux can be operated with earlier versions.
Why can my Hue lights suddenly no longer be operated on the KNX?
If the ise smart connect KNX Hue uses a fixed IP address for the Philips Hue Bridge, please
check whether the Hue Bridge's IP address has changed or use the automatically detected
bridge serial number. If you use DHCP to assign the IP addresses for your Philips Hue
Bridge, please couple the issued IP addresses to the MAC address on the respective Philips
Hue Bridge.
You are using a Hue Lux in your system and are not using Version 3.1 of the application
software. No systems which contain a Hue Lux can be operated with earlier versions.