Problem
Other Symptoms
Possible Cause
Solution
Documentation
Error message does
not disappear
None
Bad connections
Check cabling.
See
.
Motor brake defective
Measure internal
resistance of brakes,
replace motor if
defective.
See
and
Motors stop and start
again
None
Voltage decline
Stop driving and allow
electronics to cool
down.
Motor runs but loses
power
None
High motor load
allows power module
to lower voltage
Stop driving and allow
electronics to cool
down.
Motors stop and do
not start again
None
High motor load
allows power module
to lower voltage
Leave mobility device
switched on and
let power module
operate. Charge
batteries overnight
with electronics
turned on.
Motor defective
Measure internal
resistance of motor,
replace motor if
defective.
See
and
.
Power module
defective
Replace power
module.
See
.
Motors lose power
while driving
None
Bad connections
Turn off electronics,
wait 10 seconds, turn
on electronics. Check
cabling.
See
.
Motor judders or runs
irregularly, or only
one motor runs
None
Bearing defective
Replace motor.
See
Collector defective
Measure internal
resistance of motor,
replace motor if
defective.
See
and
.
Motors do not run
None
Bad connections
Check cabling.
See
.
Batteries defective
Replace batteries.
See
Cabling to power
module or remote
defective
Check cabling.
See
.
Power module
defective
Replace power
module.
See
.
Corroded contacts
Contacts defective
Check cabling.
See
.
Motor makes clicking
noise
None
Bearing defective
Replace motor.
See
Collector defective
Measure internal
resistance of motor,
replace motor if
defective.
See
and
.
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