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12 Troubleshooting

12.1 Driving Performance

Solutions

Checkcasters for loose or

overtightened stem nuts/bolts,

bearings or signs of wear.

Check for uneven tire wear,
bent fork/frame or loose
hardware.

If pneumatic, check tires for

correct and equal pressure.

Wheelchair Veers Left or Right

Sluggish Turn or Performance

Casters Flutter

Squeaks and Rattles

Looseness in Wheelchair

Wheelchair 3 Wheels

12.2 Control System

For additional troubleshooting information and explanation of error codes, refer to the individual remote (joystick) manual
supplied with each wheelchair.

SYMPTOM

PROBABLE CAUSE

SOLUTIONS

Batteries draw excessive current when
charging.

Battery failure.
Electrical
malfunction.

Have batteries checked for shorted cell. Replace if necessary.
Contact Provider/Invacare for service.

60101916-A

12 Troubleshooting

Содержание AVIVA FX

Страница 1: ...IVA FX IFX 20R IFX 20SP IFX 20MP IFX 20C en Power Wheelchair Base User Manual This manualMUST be given to the user of the product BEFORE using this product this manualMUST be read and saved for future...

Страница 2: ...or written permission from Invacare Trademarks are identified by and All trademarks are owned by or licensed to Invacare Corporation or its subsidiaries unless otherwise noted Invacare reserves the ri...

Страница 3: ...Wheelchair Attendants 36 6 1 2 Stairways and Escalators 37 6 2 Stability and Balance 38 6 2 1 Driving Surfaces 39 6 2 2 Safety Information When Approaching Obstacles 39 6 2 3 The Correct Way to Appro...

Страница 4: ...ion 73 10 3 2 Replace Every 18 Months 75 10 4 Removing Installing the Shrouds 75 10 4 1 Removing Installing the Rear Shroud Assembly 75 Removing the Rear Shroud Assembly 75 Installing the Rear Shroud...

Страница 5: ...e technician Refer to the Inspection checklists in Chapter 9 Maintenance page 64 Damages and errors caused by nonobservance of the user manual or as a result of incorrect maintenance are excluded from...

Страница 6: ...le by or on the order of a licensed physician 1 4 Intended Use The intended use of the device is to provide mobility and positioning to persons limited to a sitting position 1 5 Indication for Use The...

Страница 7: ...t WARNING Risk of Death Injury or Damage Continued use of the product with damaged parts could lead to the product malfunctioning causing injury to the user and or caregiver Check all product componen...

Страница 8: ...t vibrate loose DANGER Risk of Death Serious Injury or Damage Lighted cigarettes dropped onto an upholstered seating system can cause a fire resulting in death serious injury or damage Wheelchair occu...

Страница 9: ...e completely dry before installation If Sip n Puff does not function properly inspect system for blockages clogged saliva trap or air leaks As necessary replace mouthpiece breath tube and saliva trap...

Страница 10: ...rating conditions specified in the Technical Data chapter of this manual THE INFORMATION CONTAINED IN THIS DOCUMENT IS SUBJECT TO CHANGE WITHOUT NOTICE As a manufacturer of wheelchairs Invacare endeav...

Страница 11: ...ndful of potential pinch points and use caution when using this product WARNING Risk of Injury Pinch points can cause injury Be aware that a pinch point A exists between the head tube cap and rear swi...

Страница 12: ...use wheelchair near combustible products 2 5 Travel Information This section contains information useful when making travel arrangements for your power wheelchair Before Traveling Contact your travel...

Страница 13: ...ing handhold locations Drive Disconnect Information To push the power wheelchair ensure it is off then rotate the motor locks B to engage disengage the motor l Disengage PUSH Rotate the motor locks UP...

Страница 14: ...ir The wheelchair controls can often be folded in towards the center of the chair Wrap sensitive components electronics etc in soft shock absorbing material foam bubble wrap towel etc Ensure cables ar...

Страница 15: ...ide useful protection from the more common sources of radiated EMI There are a number of sources of relatively intense electromagnetic fields in the everyday environment Some of these sources are obvi...

Страница 16: ...rces such as radio and TV stations amateur radio HAM transmitters two way radios and cellular phones can affect powered wheelchairs and motorized scooters FOLLOWING THE WARNINGS LISTED BELOW SHOULD RE...

Страница 17: ...eelchair Electromagnetic Emissions CAUTION Risk of Injury or Damage EMC interference affecting other products may result in injury or damage To avoid impacting the operation and function of other prod...

Страница 18: ...s power quality should be that of a typical commercial or hospital environment Surge IEC 61000 4 5 1 kV line s to line s 2 kV line s to earth 1 kV line to line Mains power quality should be that of a...

Страница 19: ...ure that it is used in such an environment IMMUNITY test IEC 60601 TEST LEVEL Compliance level Electromagnetic environment guidance Conducted RF IEC 61000 4 6 3 Vrms 150 kHz to 80 MHz 3 Vrms Portable...

Страница 20: ...amateur radio AM and FM radio broadcast and TV broadcast cannot be predicted theoretically with accuracy To assess the electromagnetic environment due to fixed RF transmitters an electromagnetic site...

Страница 21: ...1 0 53 m 0 055 m 0 11 m 1 1 67 m 0 175 m 0 35 m 10 5 3 m 0 55 m 1 1 m 100 16 7 m 1 75 m 3 5 m For transmitters rated at a maximum output power not listed above the recommended separation distance din...

Страница 22: ...ith Ultra Low Maxx Seating Fig 4 2 AVIVA FX with Captain s Seat ITEM DESCRIPTION A Back Cushion B Armrest C Remote Joystick D Seat Cushion E Drive Wheel F Fork G Caster H Front Rigging I Back Cane J H...

Страница 23: ...ing on the modules installed l Tilt l Recline l Tilt with Elevating Seat l Tilt and Recline with Elevating Seat l Power Elevating Center Mount Legrest l Power Elevating Dual Legrests Information regar...

Страница 24: ...reapply normal speed lower the elevating seat down or return the seat back to an upright position until the drive slow down switches off CAUTION Risk of Injury or Damage There is a risk of tipping if...

Страница 25: ...Fig 4 4 Battery Wiring Label Location Fig 4 5 Serial Number Label Location Fig 4 6 Battery Interruption Switch Labels 60101916 A 25 4 Components...

Страница 26: ...tion Label D 60101921 Fig 4 10 Weight Capacity Label Non Elevate WEIGHT CAPACITY 300 lb 136 kg Refer to User Manual 60101930 Fig 4 11 Weight Capacity Label Elevate WEIGHT CAPACITY 250 lb 113 kg Refer...

Страница 27: ...S 60108775 Fig 4 14 Power On Label T 60108776 Fig 4 15 Power Off Label G 60101922 Fig 4 16 GP24 Battery Wiring Diagram Label 60101916 A 27 4 Components...

Страница 28: ...hat have the reverse terminal configuration MUST NOT be used These recommendations MUST be followed otherwise injury and or damage may occur J 60101928 Fig 4 18 GP24 Battery Label Use GP24 batteries O...

Страница 29: ...listed N 1195057 Fig 4 22 Patent Label O 1195679 Fig 4 23 Driving Surfaces Label Label located under the controller Labels located under rear shroud Wheelchairs with the Transport Ready Option ISO 717...

Страница 30: ...4 26 ISO 7176 19 Compliance Label On ALL Positioning Belts ITEM PART NUMBER DESCRIPTION Q 1195716 ITEM PART NUMBER DESCRIPTION Fig 4 27 ISO 7176 19 Non Compliance Label Wheelchairs with Transport Brac...

Страница 31: ...on background Push position of motor lock In this position the motor is disengaged and the wheels turn freely The wheelchair can be pushed by an attendant l The remote must be switched off l Refer to...

Страница 32: ...nal Polarity Symbol Use GP24 batteries with terminal polarity of Negative on the left and positive on the right Symbol is on a BLUE mandatory action background IEC 60417 5005 Positive Polarity Symbol...

Страница 33: ...etup Delivery Inspection page 72 for a setup delivery inspection checklist Initial adjustments should be made to suit your personal body structure needs and preference Thereafter weekly monthly and pe...

Страница 34: ...oning strap when driving under these conditions Individual wheelchair users often develop skills to deal with daily living activities that may differ from those described in this manual Invacare recog...

Страница 35: ...the wheelchair under conditions where judgement or function may be impaired This may include but is not limited to lack of sleep or poor sight Always be aware of your surroundings WARNING Risk of Inj...

Страница 36: ...Risk of Injury or Damage Unintended movement or operation of wheelchair may cause injury or damage Turn power OFF BEFORE entering or exiting the wheelchair Close supervision and attention is needed wh...

Страница 37: ...ilable when lifting heavy loads When using a stairway to move the wheelchair and any accessories move all wheelchair components away from the stairway prior to reassembly l Use an elevator or other ac...

Страница 38: ...eelchair has Invacare s SureStep technology a feature that provides the wheelchair with optimum traction and stability when driving forward over transitions and thresholds Refer to Chapter 13 Technica...

Страница 39: ...ING Risk of Injury Damage or Death Loss of traction or stability on rough or unstable terrain may cause injury damage or death Use care when operating the wheelchair on rough or unstable terrain This...

Страница 40: ...possible try to find another location Put your backrest into an upright position before ascending an obstacle CAUTION Risk of Injury or Damage There is a risk of falling out of the mobility device if...

Страница 41: ...to descend an obstacle is the same as to ascend it with the difference that you do not need to stop before descending 1 Descend the obstacle with medium speed Descending an obstacle too slowly could c...

Страница 42: ...increases stopping distance WARNING Risk of Injury Damage or Death Loss of traction or stability on inclines grades or ramps may cause injury damage or death Lighter weight users may be at an increase...

Страница 43: ...ngest possible wheelbase 3 Engage the motor locks 4 Turn power off 5 Reach back only as far as your arm will extend without changing your sitting position 6 2 7 Transferring To and From Other Seats WA...

Страница 44: ...ng the optional wheel locks as an additional safeguard if not present 7 Flip up footplates or swing footrests outward 8 Shift body weight into seat with transfer During independent transfer little or...

Страница 45: ...tended use of the freewheel mode is to maneuver the mobility device over short distances The push handles or push bars support this function but be aware that there might be some interference between...

Страница 46: ...Detail A l Disengage PUSH Rotate the motor locks UP to disengage the motors and push the wheelchair l Engage DRIVE Rotate the motor locks DOWN to engage the motors and drive the wheelchair 46 6010191...

Страница 47: ...these tags DANGER Risk of Death Injury or Damage Shock hazards and risk of fire exist due to use of improper extension cord and or use of three prong adapters To avoid injury or product damage when u...

Страница 48: ...itch is used the LiNX system could lose information like the correct time to display on the remote There is no need to use the battery isolation switch when transporting the mobility device in a vehic...

Страница 49: ...sure safe use and longevity of the batteries l Charge 18 hours prior to initial usage l We recommend charging the batteries daily after every discharge even after partly discharge as well as overnight...

Страница 50: ...battery in a cool dry and well ventilated area DO NOT attempt to charge the battery by attaching cables directly to the battery terminals DO NOT attempt to charge the battery and operate the wheelchai...

Страница 51: ...needed when operating the wheelchair near children pets or people with physical mental disabilities 1 Perform one of the following l Charging NEW batteries Ensure the mobility device power is ON The w...

Страница 52: ...possible l In case your mobility device is not used for a longer period of time that is more than two weeks the batteries must be charged at least once a month to maintain a full charge and always be...

Страница 53: ...or this unit Carefully read battery battery charger information prior to installing servicing or operating your wheelchair 1 Position battery on ground flat surface as shown below 2 Visually inspect t...

Страница 54: ...should be avoided l Be aware that for temperatures below 68 F 20 C the nominal battery capacity starts to decline For example at 14 F 10 C the capacity is reduced to about 50 of the nominal battery ca...

Страница 55: ...ver guidelines which can possibly restrict or forbid certain transport procedures Please ask the transport company regarding each individual case 7 4 9 General Instructions on Handling the Batteries l...

Страница 56: ...ARNING Risk of Injury Damage or Death Improper use of wheelchair transport brackets TRBKTS may result in injury damage or death The wheelchair or its parts may become airborne during a sudden vehicle...

Страница 57: ...ly l This wheelchair has been dynamically tested in a forward facing mode with the specified crash test dummy restrained by BOTH pelvic and upper torso belt s shoulder belts and that BOTH pelvic and u...

Страница 58: ...ns An attendant can then safely monitor and assist the transfer process WARNING The mobility device is at risk of tipping over if it is transferred to a vehicle while the user is still seated in the m...

Страница 59: ...ntation WARNING Risk of injury Safety restraint devices must only be used when the wheelchair user s weight is 14 lb 22kg or more When the user weight is lower than 14 lb 22kg do not use the wheelchai...

Страница 60: ...mation The mobility device has undergone a crash test in which it was anchored in the transporting vehicle s direction of travel Other configurations were not tested The crash test dummy was secured u...

Страница 61: ...CAUTION Risk of injury if the user is not properly secured within the mobility device Even if the mobility device is equipped with a posture belt this is no substitute for a proper safety belt which...

Страница 62: ...uring transport The headrest must be adjusted to the user s ear height Seat belts may not be held at a distance from the user s body using parts of the mobility device such as armrests or wheels The p...

Страница 63: ...e may be transported without restrictions whether by road rail or by air Individual transport companies have however guidelines which can possibly restrict or forbid certain transport procedures Pleas...

Страница 64: ...ype Product Wear and Tear Wheelchairs Wheels Brake Assembly Hand Grips Mobility Hardware and Electronics Rubber Urethane Tires and Casters Handgrips Joystick Inductive Tops Joystick Overlays Motors an...

Страница 65: ...f powered functions Example drive seating and legrests 9 2 2 Inspect Adjust Monthly Clean upholstery and armrests Clean dirt and lint from axles Clean dirt and lint from bearings Ensure that the caste...

Страница 66: ...Damage or Death Electrical shock may cause injury damage or death Always unplug the product from the electrical outlet before cleaning Always unplug accessories from the electrical outlet before clea...

Страница 67: ...rovider For safety reasons do not repair the wheel yourself or have the wheel repaired by unauthorized persons 9 5 2 Pneumatic Tires DANGER Risk of Injury Damage or Death Overinflation of tires may ca...

Страница 68: ...psi bar 25 1 7 26 1 8 28 1 9 29 2 0 30 2 1 32 2 2 33 2 3 35 2 4 36 2 5 38 2 6 39 2 7 41 2 8 44 3 0 68 60101916 A Invacare AVIVA FX...

Страница 69: ...ools including Flat blade and Phillips screwdrivers standard and or metric sockets wrenches torque wrench and hex Allen keys 10 1 1 Set Up DANGER Risk of Death Serious Injury or Damage Continued use o...

Страница 70: ...oops of excess cable extending away from the chair Close supervision and attention is needed when operating the wheelchair near children pets or people with physical mental disabilities WARNING Risk o...

Страница 71: ...ider or Invacare for repair DANGER Risk of Death Serious Injury or Damage Missing attaching hardware could cause instability resulting in death serious injury or damage Ensure all attaching hardware i...

Страница 72: ...vertighten hardware 10 2 Setup Delivery Inspection Setup delivery inspection should be performed by provider at time of delivery set up Initial adjustments should be made to suit your personal body st...

Страница 73: ...l attaching hardware is tightened securely The following are recommended items to inspect during regular service inspections performed by a qualified technician Actual items to be inspected during the...

Страница 74: ...Replace if corroded or damaged Inspect battery terminals for loose cable connection Tighten if necessary Ensure swingarm stops are in place and not deteriorated or damaged Replace if necessary Clean u...

Страница 75: ...y Fig 10 1 Removing Installing the Rear Shroud Assembly Seat assembly not shown for clarity Fig 10 2 Removing Installing the Rear Shroud Assembly Disconnecting the lighting board Removing the Rear Shr...

Страница 76: ...n the proper location marked by the labels on each cable 2 Install the keyhole C in the bottom of the rear shroud assembly A onto the pegs D on the battery box B one side at a time 3 Rotate the top of...

Страница 77: ...ing Installing the Front Shroud Assembly Seat assembly not shown for clarity Removing the Front Shroud Assembly 1 Verify the joystick On Off switch is in the Off position 2 Use a 10mm socket to remove...

Страница 78: ...of rubber gloves is recommended when working with batteries DO NOT allow the liquid in the battery to come in contact with skin clothes or other possessions It is a form of acid and harmful or damagi...

Страница 79: ...h skin clothes or other possessions It is a form of acid and harmful or damaging burns may result Remove clothes that have been soiled by acid immediately Should the liquid touch your skin wash the ar...

Страница 80: ...air in a well ventilated area 2 Verify the battery isolation switch is in the Off position Refer to 7 3 Using the Battery Isolation Switch page 48 for more information 3 Remove the rear shroud assembl...

Страница 81: ...tly place on the ground Fig 10 6 Disconnect the Rear Battery 8 Disconnect the rear battery harness red handle Q 9 Slide the rear battery R out of the battery box Ensure battery cable covers not shown...

Страница 82: ...d battery tray are installed properly to maintain stability l 10 mm Hex Socket with Torque Wrench Batteries MUST be installed in the orientation specified for proper connection 1 Slide the front batte...

Страница 83: ...le P and attached cables over the right rear swingarm and position it at the rear of the battery box 7 Lift up and install the battery door assembly onto the battery box Ensure the hooks on the batter...

Страница 84: ...attery isolation switch to the ON position Refer to 7 3 Using the Battery Isolation Switch page 48 13 If Installing NEW batteries The Battery Synchronization Procedure MUST be performed within 24 hour...

Страница 85: ...ntact BOTH battery terminals at the same time An electrical short may occur and serious injury or damage may occur Install protective caps on positive and negative battery terminals Replace cables imm...

Страница 86: ...wheelchair Refer to 10 5 5 Installing Batteries into the Wheelchair page 82 10 5 7 Cleaning Battery Terminals WARNING Risk of Injury Exposure to battery acid may result in injury The use of rubber glo...

Страница 87: ...hese batteries in the trash is considered improper disposal and is illegal in most states Old used batteries are hazardous material and MUST be recycled through an approved agency Contact your provide...

Страница 88: ...ecycling l The plastic parts are used for plastic recycling l Electric components and printed circuit boards are disposed of as electronic scrap l Old used or damaged batteries are hazardous material...

Страница 89: ...X Casters Flutter X X X Squeaks and Rattles X Looseness in Wheelchair X X Wheelchair 3 Wheels X X 12 2 Control System For additional troubleshooting information and explanation of error codes refer t...

Страница 90: ...ovider Invacare for Service Joystick erratic or does not respond as desired Damaged motor coupling Electrical malfunction Controller programmed improperly Contact Provider Invacare for Service Contact...

Страница 91: ...before cleaning terminals or opening battery box Don t make it a habit to discharge batteries to the lowest level Recharge as frequently as possible to maintain a high charge level and extend battery...

Страница 92: ...d values may vary up to 50 inches 10 mm Permissible operating and storage conditions Temperature range for operation according to ISO 7176 9 l 13 122 F 25 50 C Recommended storage temperature l 59 F 1...

Страница 93: ...l Circuit breaker 63 Amps 5 KA rated break capacity Degree of protection1 l Power Wheelchair Base IPX4 l Charger IPX1 Drive wheels l Black with rim inserts 14 x 3 l Black tires with gel foam inserts...

Страница 94: ...2 km h 112 9 in 2867 mm Rated slope2 l 9 15 8 according to manufacturer s specifications with 300 lb 136 kg payload Maximum climbable obstacle height l 3 25 in 83 mm Forward l 2 5 in 64 mm Reverse Tur...

Страница 95: ...197 kg WARNING Risk of Death or Serious Injury Exceeding the weight capacity of the wheelchair seating system could cause instability resulting in death or serious injury DO NOT exceed the weight cap...

Страница 96: ...mic stability while turning suddenly Yes 1 IPX4 classification means that the electrical system is protected against spray water IPX1 classification means that the charger is protected against vertica...

Страница 97: ...Refer to the invoice for the curb weight including batteries measured 9 If two values are possible the lowest always applies 10 Ground clearance measured under the battery box with no weight on the wh...

Страница 98: ...onsumption 20 4 mi 32 9 km 12 7 mi 20 4 km Dynamic stability uphill N A 10 Obstacle climbing 3 0 in 75 mm 4 1 in 105 mm Maximum speed forward 5 8 mph 9 3 km h 7 5 mph 12 km h Minimum braking distance...

Страница 99: ...engths ISO 7176 8 YES b power and control systems for electric wheelchairs requirements and test methods ISO 7176 14 YES c climatic test in accordance with ISO 7176 9 YES d requirements for resistance...

Страница 100: ...VA FX with Ultra Low Maxx Seat Minimum Maximum Overall length with legrest 49 2 in 1250 mm 51 4 in 1305 mm Overall width 29 1 in 740 mm 35 0 in 890 mm Folded length N A N A Folded width N A N A Folded...

Страница 101: ...in 405 mm 22 in 559 mm Seat surface height at front edge 16 34 in 415 mm 22 in 560 mm Backrest angle 82 168 Backrest height 18 in 457 mm 27 in 686 mm Footrest to seat distance 13 4 in 340 mm 16 1 in...

Страница 102: ...rements for resistance to ignition in accordance with ISO 7176 16 YES The requirements in this annex which apply are only those that are relevant to the specific wheelchair being disclosed For example...

Страница 103: ...and workmanship for a period of three 3 years from the date Invacare ships the product to the original purchaser or provider Invacare warrants that the following components of the product will be free...

Страница 104: ...red products if the serial number has been removed or defaced products subject to neglect abuse accident improper operation maintenance or storage commercial or fleet use products modified without Inv...

Страница 105: ...CONSEQUENTIAL DAMAGES RESULTING FROM OR ARISING OUT OF OR RELATED TO A DEFECT IN ANY PRODUCT OR INVACARE S PERFORMANCE OR FAILURE TO PERFORM ANY OF ITS OBLIGATIONS UNDER THIS WARRANTY WHETHER OR NOT...

Страница 106: ...Notes...

Страница 107: ...Notes...

Страница 108: ...0 333 6900 www invacare com Canada 570 Matheson Blvd E Unit 8 Mississauga Ontario L4Z 4G4 Canada 800 668 5324 www invacare ca Manufacturer Invacare Corporation One Invacare Way Elyria OH 44074 USA 601...

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