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TROUBLE SHOOTING
Condition 8: The stove will not shut off.
Ensure that the room thermostat (if a thermostat is used) is turned down below the
room temperature.
Disconnect one of the wires to the exhaust temperature sensor, the unit should
then shut off.
Turn the control board to "OFF"
If the unit will still not shut off, disconnect power to the unit and call your local dealer for
servicing.
Condition 9: The unit keeps going out on "LOW" setting.
If the unit goes out and leaves fresh unburned pellets in the burn pot liner then the fire is
going out before the unit shuts off.
On the control panel, turn the heat level up to the next setting, poorer quality
pellets require a slightly higher setting.
Condition 10: Glass soots up at a fast rate, flame is lazy.
The vent pipe (including air intake) may be dirty or partially blocked restricting
airflow to the unit.
Burn pot holes are blocked. Let the unit cool and clean burn pot and burn pot
liner (be sure to follow instructions for disposal of ashes found on page 31).
Circuit board malfunction. Time the fuel feed light at each setting (after the stove
has completed the initial "Start Up" sequence. Check the timing against the
timing chart (found below), if the auger motor runs constantly there is a problem
with the circuit board.
Combustion blower is not operating. Check the exhaust blower is operating, if
not bypass the exhaust temperature switch, if the motor operates replace the
exhaust temperature switch. If the exhaust blower still does not work apply 120
volts directly to the exhaust blower motor, if the motor does not work replace the
exhaust blower motor.
Poor fuel quality. The type of pellets being used may be of poor quality, if
possible try a different brand of pellets (refer to fuel type information on page 3).
