32
Optional Interaction Edge configuration
Note:
You can find descriptions of each control and its settings in
Interaction Edge Help
. Select the
Help
icon in the upper right corner of the page.
6.
After you have made the necessary changes, select the
Apply
button at the bottom of the page.
Interaction Edge saves your changes to the configuration.
Tip:
Select the
Cancel
button at the bottom of the page to discard any changes you made since
you last selected the
Apply
button.
Manage Interaction Edge restore points
A
restore point
is an archive of the operating system, configuration, and files on the Interaction Edge
appliance at a specific point in time. The restore points feature enables you to return these components of
the Interaction Edge appliance to a previous state. For example, if you make multiple configuration changes
that cause Interaction Edge to stop functioning normally, you can retrieve a restore point to return Interaction
Edge to its previous operational state. You can create and retrieve restore points manually through the
Interaction Edge web interface.
Note:
Interaction Edge creates restore points automatically when you apply Interaction Edge/Interaction
Gateway updates. Interaction Edge does not create restore points when you apply updates for
Interaction SIP Proxy or Interaction Media Server. Interaction Edge does not create restore points
when you apply patches for Interaction Edge/Interaction Gateway.
All Interaction Edge restore points are built upon a
base image
. The base image is a restore point upon which
subsequent restore points are based. Setting a base image on Interaction Edge captures the current state of
the operating system, configuration, and files, and deletes all existing restore points. Each restore point that
you or Interaction Edge creates contains the changes between the current state of the components on the
Interaction Edge appliance and that of the base image.
Interaction Edge supports a maximum number of eight restore points. Once Interaction Edge reaches this
maximum number of restore points, it no longer creates restore points when you apply updates. To correct
this situation, you must create a new base restore point, which deletes all existing restore points.
Important!
You cannot reverse the application of a restore point. Also, when you apply a restore point,
Interaction Edge deletes all subsequent restore points in the list. For example, if the
Restore Point
Retrieve
list box contains four restore points, applying the second restore point deletes the third and
fourth restore points from the list.
#1 (Wednesday, May 23, 2012)
#2 (Friday, May 25, 2012)
#3 (Wednesday, June 13, 2012)
#4 (Thursday, September 6, 2012)
Create an Interaction Edge restore point
1.
On a computer, open a web browser and navigate to the IP address of the Interaction Edge appliance.
