46
Flap is wrinkled
and sometimes
not opened
Envelope not within
specifications
Check specifications
and change
envelopes if needed
“Technical specifications”
on page 48
Envelope specifications
Flap sticks
Store envelopes
according to
specifications
Envelope specifications
Flap curled
Envelopes stored or
manufactured
improperly
Envelope specifications
Separation set too
narrow
Check separation
settings, adjust if
needed
“Loading Envelopes” on
page 13
Fingers are placed
on top of the
envelope
Fingers adjusted too
deep into the
envelope
Check fingers
position, adjust if
needed
“Insert Position” on
page 15
Envelope stops too
early
Check envelope stop
position, adjust if
needed
“Insert Position” on
page 15
Machine stops
while inserting
(stoppage at the
inserting point)
Fingers not correctly
adjusted
Check fingers
position, adjust if
needed
“Insert Position” on
page 15
Inserted document
too long for used
envelope
Check fold settings
“Document Settings” on
page 24
Envelope throat
incorrect
Check envelope
specifications
Envelope specifications
“Technical specifications”
on page 48
Envelope glued inside Eliminate faulty
envelopes
-
Window not glued
properly
Eliminate faulty
envelopes
-
Symptom
Possible cause
Remedy
Refer to section