45
ENGLIS
H
Symptom
Possible cause
Remedy
Refer to section
The machine is
not starting after
switching ON
Machine not
connected to mains
Connect the machine
to the mains
-
Fuse blown
Replace fuse below
power switch
-
A cover is opened
Close the covers
-
Machine stops
with envelope at
insert position
(flap not open)
Envelopes stacked
reversed in the
hopper
Check envelope feed
adjustments. Place
envelopes correctly
in hopper
“Loading Envelopes” on
page 13
“Envelope Settings” on
page 24
Envelope flap sticks
Store envelopes
according to
specifications
Envelope specifications
Wrong envelope type
used (not according
specifications or job
settings)
Change envelopes
according to
specifications
“Envelope Settings” on
page 24
“Technical specifications”
on page 48
Envelopes are
double fed
Envelope separation
not correctly
adjusted
Check separation
settings, adjust if
needed
“Loading Envelopes” on
page 13
Envelopes not placed
properly in the
hopper
Check and replace if
needed
“Loading Envelopes” on
page 13
Envelope stop
skewed
Side guides of the
envelope hopper are
set too wide
Check side guides
and adjust if needed
“Loading Envelopes” on
page 13
Envelopes are fed
irregularly
Hopper almost empty Refill hopper
“Loading Envelopes” on
page 13
Separation set too
narrow
Check separation
settings, adjust if
needed
“Loading Envelopes” on
page 13
Side guides set too
narrow
Check side guides
and adjust if needed
“Loading Envelopes” on
page 13
Envelope support not
positioned correctly
Reposition the
envelope support
“Loading Envelopes” on
page 13