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QUALIFIED INSTALLER
• During the warranty period repairs can only be carried out by the authorized
After-Sales Service.
• Before repairing, disconnect the appliance from the mains, ie, disconnect the
power cord or unscrew the fuse.
• Unauthorized interventions and repairs may cause electrocution or short cir-
cuit, so do not perform them. Leave this work to authorized technicians.
• In the case of minor disturbances you can try to solve the problem by fol-
lowing the instructions.
• The assistance service during the warranty is not free, if the device does not
work for incorrect use.
• The elimination of faults or complaints, which were caused by use or incorrect
installation, will not be repaired under warranty. Warranty costs will be char-
ged to the user.
Below you will find some advice on rectifying some common problems.
If the problem persists despite observing the instructions above, call the authori-
sed after-sales service.
TROUBLESHOOTING
Troubleshooting Guide
PROBLEM
The flame is not uniform.
The flame changes sud-
denly.
To light the burners, keep
the ignition knob pressed
for longer.
After ignition the flame
goes out.
The grill in the burner area
has changed color.
Electrical operation is gene-
rally disturbed.
The electric ignition no
longer works.
The burner lids are dirty.
POSSIBLE CAUSE
Gas regulation not suitable.
The burner parts are not
positioned correctly.
The burner parts are not
positioned correctly.
The knob was not pressed
long enough or was pres-
sed too gently.
A natural phenomenon
due to the high tempera-
ture.
Igniter or terminal block
damaged.
Food or detergent resi-
dues between the ignition
electrode and the burner.
Normal dirt.
ELIMINATION
The gas regulation must be
controlled by an expert
Position the burner parts
correctly.
Position the burner parts
correctly.
Keep the knob pressed
longer, before releasing it,
press strongly.
Clean the grill with metal
cleaning detergent.
Check the ignition and /
or the terminal block and
replace it if it is damaged.
Clean carefully between
the ignition electrode and
the burner.
Clean the lids with metal
cleaning detergent.