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Troubleshooting

p.87

In the case of RS232 communication

See

[Communication] > [RS232 Communication Port Connection]

of the manual and check i

f the wiring is good.

In the case of RS422 communication

See

[Communication] > [RS422 Communication Port Connection]

of the manual and check i

f the wiring is good.

1.2

Please check if the communication ID is good.

Check communication address setting of software and the device.

Check if communication ID set in the device is same with communication ID set in a soft

ware.

See

[Setting Changes] > [Setup Menu F1]

[COMMUNICATION address]

and check a c

ommunication address set in the device.

When you use several devices together, communication addresses set in the devices sh

ould be different from each other.

See

[Setting changes] > [Setup Menu F1] > [Baud Rate]

and check if baud rate is same

with baud rate set in a software.

Содержание Star Finger007

Страница 1: ......

Страница 2: ...nctions 1 1 Standalone Operation 2 Product Description 2 1 Front View 2 2 Rear View 2 3 Color Coded Wiring Table 3 Option 8 Installation Tips Check point 1 Check Points before Installation 1 1 Install...

Страница 3: ...ck Power Fail Safe Connection Relay 1 Door Lock Power Fail Secure Connection Relay 1 Alarm Device Connection Relay 2 Wiegand Data Connection Applicable to Reader Mode 3 4 Reader Connections External R...

Страница 4: ...Time Setting 1 2 Communication Address 1 3 BAUD RATE 1 4 Reader1 Mode 1 5 Reader 2 Mode 1 6 Master ID Registration 1 7 System Initialization 1 8 Card ID Clear 1 9 Event Clear 1 10 Time Schedule Clear...

Страница 5: ...ypad Test 4 6 Reader Test 4 7 Input DIP Switch Test 4 8 Communication Test 4 9 Identification Mode 4 10 Dual Fingerprint Mode 4 11 ADAPTIVE MODE 4 12 FP STATUS 4 13 HIGH SECURITY 4 14 FP QUALITY 4 15...

Страница 6: ...but does not work when inputting card number 5 1 Please check if Keypad is set to USE 6 A buzzer keeps making sounds Bee Bee Bee 6 1 Please check if the door is closed well 7 A buzzer keeps making sou...

Страница 7: ...p vii 16 Template 17 FCC REGISTRATION INFORMATION 18 RMA Request 95 95 96...

Страница 8: ...e user to the presence of importa nt operating and maintenance servicing instructions in the literature accompanying the ap pliance WARNING To reduce the risk of fire or electric shock do not expose t...

Страница 9: ...ay SAMSUNG is not liable for problems caused by unauthorized modifications or attempted repair 10 When cleaning do not spray water directly onto parts of the product Doing so may ca use fire or electr...

Страница 10: ...ety If the provided plug does not fit into your outlet consult an electrician for repla cement of the obsolete outlet 10 Protect the power cord from being walked on or pinched particularly at plugs co...

Страница 11: ...th e desired level of security and convenience for individual users or different groups of users The Star FINGER007 iPASS IP FINGER007 IDTECK FINGER007SR is capable of controlling one External Reader...

Страница 12: ...through an optional T CP IP module The Star FINGER007 iPASS IP FINGER007 IDTECK FINGER007SR has 2 FORM C Relays an d 2 TTL Output Ports allowing for interface with various other devices such as auto...

Страница 13: ...upports up to 1 000 2 000 4 000 Fingerprint Users Stores up to 10 000 50 000 Users and up to 10 000 50 000 Events Selectable Network Communication via RS232 or RS422 or Ethernet through a Built in TCP...

Страница 14: ...0 000 50 000 users including 1 000 2 000 4 000 finger print users depending on the model Event Buffer 10 000 50 000 event buffer The sum of users and events cannot exceed 60 000 Fingerprint Templates...

Страница 15: ...ts TTL Output DC5V Rating Max 20mA LCD Character LCD 2 Lines x 16 Char 65 6mm x 13 8mm 2 62 x 0 55 Screen Keypad 16 Key Numeric Keypad with Back Lighting LED Indicator 7 Array LED Indicators Red Green...

Страница 16: ...ecifications p 9 FRR False Reject Ratio 0 1 ESD Electro Static Discharge 6KV Contact Verification Time Less than 1 sec Identification Time Less than 2 sec Color of Scanning LED FIM2260 White FIM2030 R...

Страница 17: ...5 0mm X 18 5mmFIM2030 13mm X 15 2mm Scanner High Quality Optical Sensor FAR False Acceptance Ratio 0 001 FRR False Reject Ratio 0 1 ESD Electro Static Discharge 6KV Contact Verification Time Less than...

Страница 18: ...Identifying Supplied Parts 6 p 11 Unpack and check the contents If any of these parts are missing contact your distributor...

Страница 19: ...the Exit Button pressed the controller generates and logs an appropriate response All events are kept in its memory and se nt to the PC The access controller is a true standalone device that in the e...

Страница 20: ...and 2TTL Outputs which can be used for a wide variety of purposes and applications For example the i nput ports can be used for interface with external devices such as Request To Exit But ton Fire De...

Страница 21: ...day you can program 32 holidays to one Holiday Schedule Each Holida y Schedule is linked to one time schedule which has time code for holidays So you ca n program all holidays to Holiday Schedule and...

Страница 22: ...omatically FRR False Rejection Ratio as well but FAR False Accept Ratio gets lower which may result in a lower re cognition rate With an optional Auto Touch Sensor the FINGER007 can automaticall y det...

Страница 23: ...LED turns on with Relay 1 operation The yellow LED turns on with Relay 2 operation 3 16 Numeric Keypad Register Delete card data and set functions through keypad input 4 Function Keypad There are fou...

Страница 24: ...n 2 seconds Refer to 8 2 System Initialization for more detail s 2 Communication Display LED 3 4 yellow green LED will twinkle during RS232 RS422 and TCP IP communication If the LAN is connected norma...

Страница 25: ...ck OUTPUT CON4 Door Relay COM COM 1 Gray with Red Stripe Door Relay NC NC 1 Blue with White Stripe Door Relay NO NO 1 White with Red Stripe Alarm Relay COM COM 2 White Alarm Relay NC NC 2 Purple with...

Страница 26: ...tripe RS232 INTERFACE CON2 RS232 TX TXD Black with White Stripe RS232 RX RXD Red with White Stripe Ground GND Black RS422 INTERFACE CON3 RS422 TX TX Yellow RS422 TX TX Gray RS422 RX RX Blue RS422 RX R...

Страница 27: ...Installation Tips Check point 8 p 20 1 Check Points before Installation 1 1 Installation Layout...

Страница 28: ...G 2 twisted pair shielded RS485 Cable Finger007 Finger007 Finger007 Converter Belden 9829 24 AWG 2 twisted pair shielded RS422 Cable Finger007 Finger007 Finger007 Converter Belden 9830 24 AWG 3wisted...

Страница 29: ...h the impedance of cable and network is mismatched and the transmitted signal is overlapped by the reflected signal In this case it is recommended to add Termination Resistors to the end of the receiv...

Страница 30: ...s current flow will creat e noise and interfere to communications For the good grounding we recommend to connecting only one end of shield wire of com munication cable to Grounding System If you find...

Страница 31: ...output relays there will be a high surge voltage created while the inductor is turning on and off If you do not connect Re verse Diode the surge voltage will transfer and damage the electronic circui...

Страница 32: ...t which you want to install the unit a nd mark two drilling two Tap 6 32 holes positions and then drill it 2 Drill a 1 2 hole on the center of the wall mount 3 Using two screws install the wall mount...

Страница 33: ...ngs to the wall mount as indicated then route the cable of the main u nit through the center hole and push the main unit to wall mount to lock the main unit and make sure that the main unit is locked...

Страница 34: ...the Product p 27 1 Press the key 1 if you wish to initialize the FINGER007 2 Initialization is progressing 3 Rebooted automatically after Initialization 3 Wiring 3 1 Power Connect wire of DC 12V power...

Страница 35: ...ire with Red stripe Connect the other wire NC from the Door Contact Sensor to GND Black wire Auxiliary Input Connection Applied IN1 IN2 Connect one wire from an Auxiliary Input device to one of the IN...

Страница 36: ...1 Blue with White stripe to wire of Door Lock Device Connect GND Black wire port to wire of Door Lock Devices Door Lock Power Fail Secure Connection Relay 1 Connect COM port of Relay 1 Gray with Red...

Страница 37: ...3 4 Reader Connections External Reader Proximity Reader Connection Connect wire of FINGER007 to 12V Red wire Connect wire of FINGER007 to GND Black wire Connect DATA0 wire of FINGER007 to DATA0 Pink w...

Страница 38: ...p 31 FINGER007SR Standard 34BIT Wiegand Format Proximity Reader Standard 34BIT Wiegand 8BIT Burst Format Proximity and Keypad Reader SR10 SR20 SR30 SRK101 FGR006SR FGR006SRB FINGER007SR Ver A 0 0 or O...

Страница 39: ...ER007 to the PIN 2 of the 9 PIN connector Connect RS232 RX Red wire with White stripe port of FINGER007 to the PIN 3 of the 9 PIN connector Connect RS232 GND of FINGER007 to the PIN 5 of the 9 PIN con...

Страница 40: ...erter and the device is too far Please follow the instructions below Connect RS422 TX Gray wire of FINGER007 to RS422 RX port of converter Connect RS422 TX Yellow wire of FINGER007 to RS422 RX port of...

Страница 41: ...nect one of RS422 port of FINGER007 to RS422 RS232 conver ter I Connect RS422 TX of the one FINGER007 to RX port of the converter II Connect RS422 TX of the one FINGER007 to RX port of the converter I...

Страница 42: ...etween RS232 and RS422 INTERFACE FINGER007 ILAN422 LINE COLOR RS232 TX CON2 RX RS232 DSUB9 Black with White Stripe RX CON2 TX RS232 DSUB9 Red with White Stripe GND CON2 GND Black RS422 TX CON3 RX RS42...

Страница 43: ...ch on the back of the FINGER007 unit and then keep it more than 2 seconds Then the LCD will first display Initialize OK 1 Yes 0 No Press 1 key if you want to initialize the system or 0 to cancel the i...

Страница 44: ...main Setup Menu and you can scroll up or down the menu by pressing the 4 or 6 key If you press the ESC key then the FINGER007 will exit the Setup Mode and return to n ormal operation in Reader Mode 3...

Страница 45: ...o of events and then press ENT again to confirm Prior to changing the maximum number of cardholders you must clear the event data from the memory Because entering the Setup Mode itself generates an ev...

Страница 46: ...egistration item appears on the LCD press ENT to b egin the ID registration process For detailed information on the ID registration process please refer to 12 3 1 ID registration How to place your fin...

Страница 47: ...tion is done card ID or authorization status appears on the 3 LCD and fingerprint quality level also appears e g Q3 4 Quality level appears from 1 to 5 In case of Q1 or Q2 you can t use on Identificat...

Страница 48: ...rd is input wrong fingerprint is input ove r the Time Schedule and access wrong door the access is denied and the alarm Relay 2 wi ll be activated for 3 seconds Defaults with RED LED on 2 Default Sett...

Страница 49: ...Setting Changes 13 p 42...

Страница 50: ...n move to other setup menus by pressing the F1 key for SETUP MEN U F1 F2 key for SETUP MENU F2 F3 key for SETUP MENU F3 and F4 ke y for SETUP MENU F4 There are setting items in the main setup menu and...

Страница 51: ...p 44 Setup Menu F1 1 Setup Menu F1...

Страница 52: ...2 Communication Address A communication address is a unique number assigned to each device for communication T he default address is 00 For proper communication with the PC it is important that the v...

Страница 53: ...tting Troubleshooting Communication Problems Step 1 Match the communication address between the device and the Application Software Step 2 Match the Baud Rate between the device and the Application So...

Страница 54: ...the door by presenting their card or entering their ID number and th en verifying their identity by both a fingerprint and a password 1 5 Reader 2 Mode If you have an external reader connected to the...

Страница 55: ...and then either enter the desired 8Digit Master ID or present a card to the reader For the FINGER007SR the Master ID is 10Digits long in the range of 0000000000 to 4294967295 On the next screen enter...

Страница 56: ...he device is not needed since it will be deleted after the initialization To initialize the FINGER007 press ENT and then press 1 to confirm If you wish to canc el and exit without initialization press...

Страница 57: ...y make sure you do not need the data stored in the device 1 10 Time Schedule Clear T S Clear allows you to delete all the data related to time scheduling such as Time Schedule s Holiday and Reader Tim...

Страница 58: ...Setting Changes p 51 2 Setup Menu F2...

Страница 59: ...p 52 Setup Menu F2...

Страница 60: ...or change an existing one press ENT and the LCD will show T S information such as T S code day ti7me interval and time period Press 2 or 8 to scroll up or down the time schedule code 01 10 and the da...

Страница 61: ...o the Software Manual 2 2 Holiday T S You can define up to 10 Holiday T S codes Holiday T S code 00 is the default code without any holidays This means that applying Holiday T S code 00 is the same as...

Страница 62: ...ormation please refer to the Software Manual 2 3 Holiday Code The Holiday code setting lets you link a holiday schedule to a time schedule The default holi day schedule code is 00 which means no holid...

Страница 63: ...ee 1 1 Time Setting 3 Here in Reader T S press ENT enter the 2Digit T S code In this case 01 and then p ress ENT again to confirm 4 To return to the previous menu press ESC 2 5 Input Output Definition...

Страница 64: ...he output signal time for when access is granted following a duress event When a particular event occurs the FINGER007 will generate an output signal for Relays 1 and 2 TTL 1 and 2 and Buzzer for the...

Страница 65: ...1 DR for 0 5 seconds The Time Unit should be set to 0 1 SEC The Door Relay DR Output Time should be set to 05 PUT TIME to 1 sec 2 7 Anti Passback The Anti Pass Back feature is used to prevent an ident...

Страница 66: ...t PIN Input is disabled If you choose Disable you cannot gain access via password input when using RF PW mode 2 9 Event Alarm Event Alarm allows you to decide whether to enable or disable the event me...

Страница 67: ...ent DURESS PASSWORD To change the password press ENT and enter the desired 2 Digit Duress Password and press ENT again to confirm If you do not wish to ch ange the password press ESC In case of duress...

Страница 68: ...ela y Time 01 98 Delay 01 98 sec will be inserted before an alarm is activated 99 No alarm After entering the number press ENT to confirm For this application a Door Contact Sensor must be installed o...

Страница 69: ...nd press ENT to confirm The buzzer beeps regardless of this setting when you exit the Setup Mode when a memory alarm is activated or when Buzzer Output is defined in In Output Defin e 2 14 TTL WEIGAND...

Страница 70: ...ormat smart cards To do so you must change the D ata BYTE setting to 2BYTE To change the setting press ENT and press 4 or 6 to sel ect 4BYTE or 2BYTE and press ENT to confirm 4 Byte Default The Card N...

Страница 71: ...p 64 Setup Menu F3 3 Setup Menu F3...

Страница 72: ...mber ID vi a the keypad and press ENT A Card Number ID can be 4 to 8Digits long For the FINGER007SR it can be 4 to 10Digits long Once the Card Number is entered enter the Password PW Time Schedule TS...

Страница 73: ...ssword verification can be enabled in 11 1 4 Reader1 Mode This field is compulsory even if you do not use password verification TS Time Schedule If you wish to apply a certain time schedule to the car...

Страница 74: ...ou presented or the card number you entered is not found the UNREGIS TERED ID message will be displayed 3 3 ID List ID List allows you to search for a certain registered card or view the list of all r...

Страница 75: ...tered ID Count The number of registered user IDs is displayed This count automatically increases or decreas es as IDs are registered or deleted The LCD above shows that the total of 1234 user IDs are...

Страница 76: ...ry the LCD will display the ID TOTAL COUNT WRON G error message 3 6 Event List Event List allows you to check the past access events with the information such as card num ber time and date etc The LCD...

Страница 77: ...of event transactions is displayed This count automatically increases or decreas es as new events occur or the existing events are uploaded to the PC The LCD on the left sh ows that the totals of 1234...

Страница 78: ...Setting Changes p 71 4 Setup Menu F4...

Страница 79: ...p 72 Setup Menu F4...

Страница 80: ...e memory of the FINGER007 To begin the test press EN T If the test is successful the LCD will display the TEST PASSED message Press any key to fini sh the test If the test is unsuccessful the LCD will...

Страница 81: ...ctivated and you will hear Tick Tack sounds with the green LED blinking twice Second output oorts3 and 4 will be tested During the test TTL outputs are activated and the yellow LED blinks twice Yo u c...

Страница 82: ...the display of the firmware upda te date YYYY MM DD After the test is finished press any key to exit Letter A corresponds to ESC B to ENT C to F1 D to F2 E to F3 and F to F4 4 5 Keypad Test Keypad Te...

Страница 83: ...he LCD will display the reader number and the card number After the test is finished press ESC to exit Reader 1 refers to the built in reader of the FINGER007 and Reader 2 refers to an external reader...

Страница 84: ...F Disabled 1 ON Enabled If you activate the Cut Off Check feature for all the input ports in 5 IN OUT DEFIN E from F2 Setup menu the result of an input port test will change to 222200 If t ermination...

Страница 85: ...n without having to present their cards or enter their ID numbers If this feature is enabled a user can j ust place the fingerprint onto the fingerprint scanner and then the FINGER007 will perform 1 N...

Страница 86: ...successful authentication However t he authentication process may take longer with this feature on To enable or disable the Adaptive Mode press ENT and press 4 or 6 to select ENABL E or DISABLE and pr...

Страница 87: ...LITY Register Quality and Verify Quality are the threshold values for fingerprint image capture in t he fingerprint registration enrollment process Register Quality and verification process Ver ify Qu...

Страница 88: ...NGER007 and ho w many can be registered in total Depending on the specification of the fingerprint module in use the total fingerprint capacity can be 1000 2000 or 4000 fingerprints 4 18 Fingerprint M...

Страница 89: ...p 82 Setup Menu F4 4 19 Fingerprint Device Information Check Device Info shows you the model name of the fingerprint module on your FINGER007...

Страница 90: ...Limit NOT USE 5 Use of Event Memory USE 6 Unit of Time for Output Ports UNIT 1 SEC 7 Application Mode to Output Port Time Schedules NOT USE 8 Anti Pass Back Feature NOT USE 9 Duress Mode NOT USE 10 D...

Страница 91: ...00 00 10 Reader 2 ID OK 03 00 00 00 00 11 Reader 2 ID Error 00 03 00 00 00 12 Reader 2 ID T S Error 00 03 00 00 00 13 Reader 2 APB Error 00 03 00 00 00 14 DURESS MODE 03 00 00 00 00 15 OUTPUT TIME SC...

Страница 92: ...note Operating time is not limited Index No 15 The values indicate the Time Schedule Code index applied to each output Index No 16 The values indicate the Time Schedule Code index applied to each inpu...

Страница 93: ...ASTER ID 5 5 The device work well with RF Card but does not work when inputting card number 6 6 A buzzer keeps making sounds Bee Bee Bee 7 7 A buzzer keeps making sounds Bee 8 8 SCHEDULE ERROR appears...

Страница 94: ...mmunication ID is good Check communication address setting of software and the device 1 Check if communication ID set in the device is same with communication ID set in a soft ware See Setting Changes...

Страница 95: ...device 2 1 The ID of the card may not be registered to software 1 Check if the ID is registered to software 2 If the ID is not registered register the ID to the software and execute batch transmissio...

Страница 96: ...evice Once you initialize the device MASTER ID of the device goes back to 00000000 8 digits In the case of SR model MASTER ID goes back to 0000000000 10 digits If the problem persists please contact s...

Страница 97: ...making sounds Bee 7 1 Check if the tamper switch is pressed well The device has a tamper switch on the back to check if the device is fixed on the wall we ll The tamper switch should be being pressed...

Страница 98: ...it to what you want If you cannot change it from the software from the device see Setting Changes SETUP MENU F3 ID Deletion of the manual and delete the ID and see Setting Changes SETUP MENU F3 ID Reg...

Страница 99: ...2 Exit Reader then the the device g enerates an error message Access Door Error on the LCD display If the problem persists please contact service center 10 I want to access with card only without pass...

Страница 100: ...sword 11 1 Please check if IDENTIFICATION mode is set to USE See Setting Changes SETUP MENU F4 Identification Mode of the manual and set ID ENTIFICATION MODE to USE If the problem persists please cont...

Страница 101: ...lem persists please contact service center 13 I want to register 2 fingerprints for 1 ID 13 1 Please check if Dual Fingerprint Mode is set to USE If you use Dual Fingerprint Mode you can register 2 fi...

Страница 102: ...including interference that may caus e undesired operation This equipment has been tested and found to comply with the limits for a Class A Digital De vice pursuant to Part 15 of the FCC rules These l...

Страница 103: ...Gangseo Gu Seoul 157 030 Korea Tel 82 2 2659 0055 Fax 82 2 2659 0086 E mail webmaster idteck com Website www idteck com E Training Center http www idtecktraining com IDTECK Production Facility and RM...

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