Error
Codes
and
Messages
Table
15
gives
descriptions
of
the
errors
and
messages
that
pertain
to
the
drive,
and
tells
what
to
do
when
you
receive
them.
Attention:
If
the
drive
detects
a
permanent
error
and
displays
an
error
code
other
than
0
,
it
automatically
performs
a
drive
dump.
If
you
force
a
drive
dump,
the
existing
dump
will
be
overwritten
and
data
will
be
lost.
After
you
force
a
drive
dump,
do
not
turn
off
the
power
to
the
drive
or
you
may
lose
the
dump
data.
Table
15.
Error
codes
on
the
Single-character
Display
.
To
clear
error
and
cycle
power,
press
the
Unload
Button
for
ten
seconds.
A
drive
dump
will
be
created.
Error
Code
Cause
and
Action
0
No
error
occurred
and
no
action
is
required.
This
code
displays:
v
When
power
is
cycled
(turned
off,
then
on)
to
the
tape
drive.
v
When
diagnostics
have
finished
running
and
no
error
occurred.
Note:
The
Single-character
Display
is
blank
during
normal
operation
of
the
tape
drive.
1
Cooling
problem.
The
tape
drive
detected
that
the
recommended
operating
temperature
was
exceeded.
Perform
one
or
more
of
the
following
actions:
v
Ensure
that
the
cooling
fan
is
rotating
and
is
quiet.
If
not,
refer
to
your
enclosure
documentation.
v
Remove
any
blockage
that
prevents
air
from
flowing
freely
through
the
tape
drive.
v
Ensure
that
the
operating
temperature
and
airflow
is
within
the
specified
range
(see
“Physical
Specifications”
on
page
10).
v
If
the
operating
temperature
is
within
the
specified
range
and
the
problem
persists,
replace
the
drive.
The
error
code
clears
when
you
power-off
the
tape
drive
or
place
it
in
maintenance
mode.
8
Power
problem.
The
tape
drive
detected
that
the
externally
supplied
power
is
approaching
the
specified
voltage
limits
(the
tape
drive
is
still
operating)
or
is
outside
the
specified
voltage
limits
(the
tape
drive
is
not
operating).
Perform
the
following
action:
1.
Ensure
that
the
power
connector
is
properly
seated.
2.
Ensure
that
the
proper
dc
voltages
are
being
applied
within
the
tolerances
allowed
(see
“Physical
Specifications”
on
page
10).
3.
If
the
proper
voltages
are
being
applied
but
the
problem
persists,
replace
the
unit.
The
error
code
clears
when
you
power-off
the
tape
drive
or
place
it
in
maintenance
mode.
3
Firmware
problem.
The
tape
drive
determined
that
a
firmware
error
occurred.
Perform
the
following
action:
1.
Collect
a
drive
dump
from
one
of
the
following:
Note:
Do
not
force
a
new
dump;
the
tape
drive
has
already
created
one.
v
Server’s
SCSI
interface
by
using
a
device
driver
utility
or
system
tool
(for
instructions
about
reading
a
drive
dump
from
tape,
visit
the
Web
at
http://www.ibm.com/storage/lto
)
v
Ultrium
Tape
Drive
(to
copy
and
read
a
drive
dump,
use
“Function
Code
5:
Copy
Drive
Dump”
on
page
36)
2.
Power
the
tape
drive
off
and
on,
then
retry
the
operation
that
produced
the
error.
3.
If
the
problem
persists,
download
new
firmware
and
retry
the
operation.
4.
If
the
problem
persists,
send
the
drive
dump
that
you
collected
in
step
1
to
your
IBM
Support
Center.
The
error
code
clears
when
you
power-off
the
tape
drive
or
place
it
in
maintenance
mode.
Resolving
Problems
75
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