Troubleshooting
Screen Messages
Message
Action
Diskette and F1 prompts.
F2
F10
F1
Verify that the hard disk drive is correctly installed. Or, verify that the
self-starting diskette is inserted correctly (with the label up and metal-shutter end
first) in the diskette drive.
If so, press F1. If both prompts remain, have the computer serviced.
Error 163 appears with
the date and time screen.
.12.31
23:59:59
Month
Day
Hour
Month
Second
Year
1996
1996
The date and time screen appears when neither the date nor the time is set in
the computer.
Set the date and time by typing or clicking on the
or
to set the numbers;
then click on the OK button.
Power-on password
prompt.
A power-on or supervisor password was set. To use the computer, type the
correct password and press Enter (see page 85).
If the power-on password is not accepted, a supervisor password might have
been set. Type the supervisor password and press Enter.
If there is still a problem, have the computer serviced.
Hard disk password
prompt.
A hard disk password was set. To use the computer, type the correct password
and press Enter (see page 85).
If there is still a problem, have the computer serviced.
Test menu.
Exit
Restart
Start
SystemBoard Memory Display
HDD FDD-1
Parallel
PCMCIA
1
2
FDD-2
Serial CDROM
Audio
Infrared
Select the Start icon and follow the instructions to test your system.
If you cannot go beyond the Test screen, have the computer serviced.
If the computer stops during testing and does not continue, have the
computer serviced.
If testing does not find a problem but one still exists, find the problem in
“What If Testing Cannot Find the Problem?” on page 203.
If the test ends with an error, make a note of the error code and have the
computer serviced.
Chapter 8. Solving Computer Problems
201
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