Chapter 7. Advanced maintenance, troubleshooting, and diagnostics
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The Support Save feature saves the following information:
Adapter model and serial number
Adapter firmware version
Host model and hardware revision
All support information
Adapter configuration data
All operating system and adapter information needed to diagnose field issues
Information about all adapters in the system
Firmware and driver traces
Syslog message logs
Windows System Event log .evt file
HCM GUI-related engineering logs
Events
Adapter configuration data
Environment information
Data.xml
file
Vital CPU, memory, and network resources
HCM Agent (logs and configuration)
Driver logs
Install logs
Core files
Status and states of all adapter ports
7.11.2 Emulex HBA tools
This section briefly describes the tools used to maintain IBM branded Emulex HBAs.
Emulex offers this software to drive and manage the HBAs, and it includes the following tools:
Driver
A host computer software component that controls the operation of peripheral controllers
or HBAs attached to the host computer. Drivers manage communication and data transfer
between applications and I/O devices, using HBAs as agents.
The HBAnywareutility (HBAnyware)
This utility allows you to perform installation and configuration tasks on remote and local
HBAs.
Security Configurator
The HBAnyware security package allows you to control which HBAnyware systems can
remotely access and manage HBAs on other systems in a Fibre Channel (FC) network.
LightPulse utility (lputilnt)
This driver-specific utility for the Storport Miniport and SCSIport Miniport drivers provides
a user-friendly interface that allows you to examine, manage, and configure installed
HBAs. lputilnt is automatically installed when you install the HBAnyware utility.
To obtain the latest information for Emulex HBAs, go to the following address:
http://www.ibm.com/servers/storage/support/disk/
Installation instructions can be obtained from the Emulex Web site at the following address:
http://www.emulex.com/downloads/ibm/fw-and-bootcode.html
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