Does the problem persist?
If
Then
Yes:
Replace the system backplane. If the replacement of the system backplane does not resolve
the problem, go to “Contacting IBM service and support” on page 71. This ends the
procedure.
No:
This ends the procedure.
EPUB_PRC_POWER_ERROR isolation procedure
A power problem occurred.
Perform the service action indicated for any system event logs that are related to power and occurred
prior to the problem that you are working on. Go to “Identifying a service action by using system event
logs” on page 21. This ends the procedure.
EPUB_PRC_MEMORY_UE isolation procedure
An uncorrectable memory problem occurred.
1.
Look for system event logs that are related to memory and occurred around the same time as the
problem that you are working on. Go to “Identifying a service action by using system event logs” on
page 21. Did you find any system event logs that are related to memory?
If
Then
Yes:
Perform the service actions indicated for the system event logs that are related to memory.
This ends the procedure.
No:
Continue with the next step.
2.
Use the following table to determine the service action:
Table 24. EPUB_PRC_MEMORY_UE service actions
System
Service action
8001-12C or 8005-12N
Replace system processor CPU 1. If replacing system
processor CPU 1 does not resolve the problem, replace
system processor CPU 2.
Go to “8001-12C or 8005-12N locations” on page 73 to
identify the physical location and removal and
replacement procedure. This ends the procedure.
8001-22C or 8005-22N
Replace system processor CPU 1. If replacing system
processor CPU 1 does not resolve the problem, replace
system processor CPU 2.
Go to “8001-22C or 8005-22N locations” on page 87 to
identify the physical location and removal and
replacement procedure. This ends the procedure.
EPUB_PRC_HB_CODE isolation procedure
The service processor detected a problem during the early boot process.
1.
Update the system firmware image. Go to Getting fixes and update the system firmware with the
most recent level of firmware. Then, reboot the system. Does the problem persist?
If
Then
Yes:
Continue with the next step.
66
Problem analysis, system parts, and locations for the 8001-12C, 8001-22C, 8005-12N, and 8005-22N
Содержание Power System 8001-12C
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