v
Power Supply Input Lost or AC DC
v
Power Supply Input Lost Or Out of Range
v
Power Supply Input Out of Range But Present
System event service action keywords
v
Undetermined system hardware failure
Watchdog service action keywords
v
Hard Reset
v
Power Down
v
Power Cycle
v
Timer Interrupt
Identifying a service action by using sensor and event information
You can use sensor and event information from the system event log (SEL) to determine a service action.
Identifying a service action by using sensor and event information for the
8001-12C and 8005-12N
You can use the sensor and event information from the system event log to determine a service action to
perform for the IBM Power
®
System S821LC (8001-12C) and IBM Hyperconverged Systems powered by
Nutanix (8005-12N).
If you have not done so already, complete “Identifying a service action by using system event logs” on
page 21. Then, use the following table to determine the service action to perform.
Table 18. Sensor information, event description, and service action for the 8001-12C and 8005-12N
Sensor name (Sensor ID)
Event description
Service action
System Temp (0x01)
v
Transition to Critical from Less
Severe
v
Transition to Non-recoverable from
Less Severe
v
Transition to Critical from
Non-recoverable
Ensure that there are no air flow
obstructions at the front or at the rear
of the system. Ensure that the fans
are operating properly.
v
Lower Non-critical – going low
v
Lower Non-critical – going high
v
Lower Critical – going low
v
Lower Critical – going high
v
Lower Non-recoverable – going
low
v
Lower Non-recoverable – going
high
v
Upper Non-critical – going low
v
Upper Non-critical – going high
v
Upper Critical - going low
v
Upper Critical - going high
v
Upper Non-recoverable – going
low
v
Upper Non-recoverable – going
high
No service action is required.
Beginning troubleshooting and problem analysis
27
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