EPUB_PRC_FIND_DECONFIGURE_PART isolation procedure
A part vital to the system has been deconfigured.
1.
Use the
ipmitool
command to examine system event logs (SELs).
v
To list SELs by using an in-band network, use the following command:
ipmitool sel elist
v
To list SELs remotely over the LAN, use the following command:
ipmitool -I lanplus -U <username> -P <password> -H <BMC IP addres or BMC hostname> sel elist
2.
Identify all SELs with the value
OEM record df
and Correctable Machine Check Error or Transition
to Non-recoverable
in the description. Did you find one or more SELs with the value
OEM record df
and Correctable Machine Check Error or Transition to Non-recoverable in the description?
If
Then
Yes:
Continue with the next step.
No:
Go to “Contacting IBM service and support” on page 71. This ends the procedure.
3.
For each of the SELs that you identified in step 2, determine the sensor name that is associated with
each SEL. Replace the following items, one at a time, until the problem is resolved:
Note:
If your system is an 8001-12C or 8005-12N, go to “8001-12C or 8005-12N locations” on page 73
to identify the physical location and removal and replacement procedure. If your system is an
8001-22C or 8005-22N, go to “8001-22C or 8005-22N locations” on page 87 to identify the physical
location and removal and replacement procedure.
v
If the sensor name is CPU Func 1 or CPU Core Func x, where x is 1 - 12, replace system processor
CPU 1.
v
If the sensor name is CPU Func 2 or CPU Core Func x, where x is 13 - 24, replace system processor
CPU 2.
Does the problem persist?
If
Then
Yes:
Replace the system backplane. If the replacement of the system backplane does not resolve
the problem, go to “Contacting IBM service and support” on page 71. This ends the
procedure.
No:
This ends the procedure.
EPUB_PRC_SP_CODE isolation procedure
A problem was detected in the system firmware.
Update the system firmware image. Go to Getting fixes and update the system firmware with the most
recent level of firmware. Then, reboot the system. If the system firmware update does not resolve the
problem, go to “Contacting IBM service and support” on page 71. This ends the procedure.
EPUB_PRC_PHYP_CODE isolation procedure
A problem was detected in the system firmware.
Update the system firmware image. Go to Getting fixes and update the system firmware with the most
recent level of firmware. Then, reboot the system. If the system firmware update does not resolve the
problem, go to “Contacting IBM service and support” on page 71. This ends the procedure.
Beginning troubleshooting and problem analysis
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Содержание Power System 8001-12C
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