Table 7. NVMe Flash adapter problems and service actions
Problem
Service action
System is unable to
find the NVMe Flash
adapter
1.
If the system was recently installed, moved, serviced, or upgraded, verify that the NVMe
Flash adapter is seated and installed properly.
2.
Verify that the NVMe Flash adapter is compatible with the system.
3.
Verify that the most recent firmware is installed on the system. Otherwise install the most
recent firmware if it is not already installed.
4.
Replace the NVMe Flash adapter.
NVMe Flash adapter
stops working
suddenly
1.
Check the system logs to verify whether the system detected a problem.
2.
Replace the NVMe Flash adapter.
NVMe Flash adapter
maximum write
capability is depleted
To determine whether the maximum write capability of a PCIe3 1.6 TB NVMe Flash adapter
is depleted, see PCIe3 1.6 TB NVMe Flash adapter (FC EKN2).
Other problems
Check the messages and resolve any other problems that are detected. Then, test the NVMe
Flash adapter again.
Resolving a storage device problem
Learn about the possible problems and service actions that you can perform to resolve a storage device
problem.
Note:
To determine the location of the storage device, see “Identifying the location of the storage device”
16
Problem analysis, system parts, and locations for the 8001-12C, 8001-22C, 8005-12N, and 8005-22N
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